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Restaurants in Makkah
Masharef Tea Lounge - Swissotel Al Maqam - Makkah

Masharef Tea Lounge - Swissotel Al Maqam - Makkah

4.5Reviews
International
Hotel Swissôtel Al Maqam - Tower F, St Tower F, Ibrahim Al Khalil, Al Maqam Saudi Arabia
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  • Mon 8 AM - 11 PM
  • Tue 8 AM - 11 PM
  • Wed 8 AM - 11 PM
  • Thu 8 AM - 11 PM
  • Fri 8 AM - 11 PM
  • Sat 8 AM - 11 PM
  • Sun 8 AM - 11 PM
Menu
  • Mon 8 AM - 11 PM
  • Tue 8 AM - 11 PM
  • Wed 8 AM - 11 PM
  • Thu 8 AM - 11 PM
  • Fri 8 AM - 11 PM
  • Sat 8 AM - 11 PM
  • Sun 8 AM - 11 PM
Menu
+3 Photos
+1 Videos

Description

Masharef Tea Lounge is a magnificent lounge. The staff is very nice and kind. The decor is simple and elegant, and the atmosphere is nice and calm. The seating area is comfortable, and the lounge is clean and tidy. The lounge offers light snacks and delicious desserts. They also have specialty hot and cold beverages like lattes, hot chocolate, ice chocolate pistachio lattes, etc. They have pizza, burgers, chicken strips, etc. Masharef Lounge is inside the Swissotel Al maqam on the ground floor in Makkah.

 

Look Inside

Masharef Tea Lounge - Swissotel Al Maqam - Makkah
Restaurant Cuisine
International
Restaurant Type
Bakery
Barbeque & Grill
Cafe
Coffee & Tea
Desserts
Fast Food
Fine Dining
Juice Bar
Seafood
Shwarma
Takeout
Restaurant Amenities
Air Conditioning
Family Seating
Parking

Location

Hotel Swissôtel Al Maqam - Tower F, St Tower F, Ibrahim Al Khalil, Al Maqam Saudi Arabia

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Reviews

Reviews
4.5
Excellent
from 44 reviews
Excellent
35
Very Good
3
Good
1
Average
2
Poor
3
Food
0.0
Customer service
0.0
Value for money
0.0
Comfort
0.0
Cleanliness
0.0
All Reviews Top Reviews Helpful Unhelpful Latest Oldest
All Sources WelcomeSaudi Google
Reviews
Md Rony

Md Rony

11/10/2023 16:16

Google review

The housekeeping service here is very quick and nice. The staff is very helpful and cooperative always doing their work with a smile on their faces and making us feel welcome. They have dealt us with full attention. Everything was delivered beautifully and in perfect order. The quality of the service itself was outstanding and the presentation was visually appealing.I specially thank you room boy Kawsar... Rom2020??
Ahad Miah

Ahad Miah

11/05/2023 10:52

Google review

Rooms were ok, lots of wear and tear due to age. Our shower head kept dropping down the rail and had to be strapped up. Staff very friendly and accommodating. Location - excellent!!! 5min walk from the grand mosque and has a food court. Breakfast is worth paying for - puts the continental breakfast to shame! Pay with card or correct amount of cash as they don't give change until you check out. Recommended and would stay again.
Anaq

Anaq

11/02/2023 11:50

Google review

"The Anti-Smile Hotel" Nobody is smiling at this hotel. Customer service rates a 1 out of 10. I booked a triple room, but they provided me with only 2 beds. I called them several times, and they brought the third bed after 24 hours! LITERALLY after 24 hours ! I had to sleep on the ground. The staff at the reception treat you poorly, not everyone, but most of them. The restaurant employees are amazing. I hope the HR department can hire people like them for the reception. HR department, you need to train your employees on how to interact with customers.
Victor Njimezi

Victor Njimezi

10/28/2023 19:02

Google review

Dawood gave excellent service. He arrived on time to collect our bags, with a smile and a very positive vibe. We appreciate his quickness in loading our luggage and getting it down stairs. Thanks Dawood and thanks to whoever trained him. He is very good
Hammad Rishad

Hammad Rishad

10/28/2023 16:55

Google review

Just stayed there, and the location was perfect. It's very near to Haram. Housekeeping staff on our floor was very friendly and polite. They did whatever we asked for without any delays or hesitation. Breakfast was a buffet and had ample space. The only thing it lacked was service. People who were leaving, the service staff cleaned the table but never set up the table for the other people. You have to ask for it. You have to wait while they set up. This happened all my stay. Rooms were tidy, and the bathroom was clean with all the amenities. If I ever come back, I will defo stay here again.
Showing 11 - 15 of 44 total
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