26 Sep 2022
27 Sep 2022
Rooms
Adults
ChildrenAges 0-12

ZamZam Pullman Makkah Hotel

3.9
+2 Photos
+2 Videos
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ZamZam Pullman Makkah Hotel
Abraj Albait Complex - View on map
7.8 Good (2134 reviews)
Free WiFi
Good 2134 reviews
7.8
 
 
 
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Location

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Description

Ideally located in the prime touristic area of Ajyad, ZamZam Pullman Makkah Hotel promises a relaxing and wonderful visit. Featuring a complete list of amenities, guests will find their stay at the property a comfortable one. 24-hour room service, free Wi-Fi in all rooms, daily housekeeping, gift/souvenir shop, 24-hour front desk are on the list of things guests can enjoy. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as television LCD/plasma screen, carpeting, linens, mirror, slippers. The hotel offers various recreational opportunities. Discover all Mecca has to offer by making ZamZam Pullman Makkah Hotel your base.

Map

Abraj Albait Complex
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Reviews

Reviews
3.9
Average
from 3 reviews
Excellent
0
Very Good
1
Good
0
Average
1
Poor
1
Service
0.0
Organization
0.0
Friendliness
0.0
Area Expert
0.0
Safety
0.0
Reviews
A T

A T

05/18/2022 21:27

Google review

Other than the very convenient location this hotel has nothing to offer. The management service needs a complete overhaul as THEY are reason that the service is atrocious. Long waiting times for check-in, workers can be seen chatting instead of speeding up check-in. They took so long bringing our bags that we ended up getting them ourselves. The only hotel to ever refuse to hold our luggage past checkout. Very few toiletries provided, not even toothpaste or shampoo. Rooms did the job but weren't cleaned or serviced. We requested water that never came so ended up buying it from the mall attached. Lifts are always very busy. Has so much potential but honestly it feels like it is the first day they opened and no-one knows what they are doing. You wouldn't think they have thousands of guests a year.
Sal Y

Sal Y

05/05/2022 03:03

Google review

Good location, easy access to food court are its two strong points. Nothing fancy or extraordinary inside the rooms or the service though. The reason I am not giving it more stars are that there was only two staff at the reception when I checked in and there were more than 10 guests waiting. Additionally there were no staff to pick up the luggage to bring it to the room. After a long journey this is not what you would expect from a big name hotel.
Mr T

Mr T

04/14/2022 01:18

Google review

The location was excellent, the suite we booked was great for my family of 6. Just the carpets and sofas were dirty. Needed a deep clean. The highlight of our stay so far is the Lobby Restaurant, the food was delicious and warm, the atmosphere was very tranquil. Especially Mr Asad who was very welcoming and tended to our needs, he even got fresh pasta made for my 5 Yr old as there was nothing in the buffet that he liked. Thank you so much. Would definitely be visiting this Hotel again
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