Masharef Tea Lounge - Swissotel Al Maqam - Makkah

4.5Reviews
International
Hotel Swissôtel Al Maqam - Tower F, St Tower F, Ibrahim Al Khalil, Al Maqam Saudi Arabia
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Description

Masharef Tea Lounge is a magnificent lounge. The staff is very nice and kind. The decor is simple and elegant, and the atmosphere is nice and calm. The seating area is comfortable, and the lounge is clean and tidy. The lounge offers light snacks and delicious desserts. They also have specialty hot and cold beverages like lattes, hot chocolate, ice chocolate pistachio lattes, etc. They have pizza, burgers, chicken strips, etc. Masharef Lounge is inside the Swissotel Al maqam on the ground floor in Makkah.

 

Location

Hotel Swissôtel Al Maqam - Tower F, St Tower F, Ibrahim Al Khalil, Al Maqam Saudi Arabia

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Reviews

Reviews
4.5
Excellent
from 44 reviews
Excellent
35
Very Good
3
Good
1
Average
2
Poor
3
Food
0.0
Customer service
0.0
Value for money
0.0
Comfort
0.0
Cleanliness
0.0
Reviews
A Khan (A Khan)

A Khan (A Khan)

09/29/2022 07:52

Google review

Excellent experience from check in to check out. All round great performance from staff ranging from front office, housekeeping, breakfast service. Well done team - given how busy the hotel is the standard is great. Perfect location and route to haram; not through the mall which is distracting and pretty busy. There will be small areas of improvement here and there but given the number of people and requests they have to deal with it’s fine.
Simran Jahan

Simran Jahan

08/28/2022 11:07

Google review

The best hotel we have stayed by far. Service is top notch and prompt. Looked after all our needs. They Made sure they met all our needs and made us comfortable. Buffet had a nice spread of menu.
Irfan Khan

Irfan Khan

08/17/2022 13:23

Google review

Check in is horrible however post 2 hours things got sorted out and we were checked in like 3am in morning. It was painful and Staff is not very accommodating. However post checking in the hotel is good in terms of housekeeping, restaurant and their upkeep. If only the reception can improve things would have been far better. The rating for reception is not even 1 but for the rest of the staff I would rate them 4
mian asad

mian asad

08/13/2022 03:06

Google review

Thanks Mr Ahmed Al Alkazmi his very cooperative For the beautiful welcome, her manners, respect and professionalism in the reception and the speed of entry. She gave me a room with a very beautiful view on a high floor. And the cleanliness of the room is very excellent and has full services. The hotel really deserves 5 stars
Um Fr

Um Fr

08/12/2022 17:50

Google review

I stayed here during a recent trip. The hotel is nice, close to Haram and you have access to multiple dining options in the food court. rooms are modern, clean and comfortable. However the concierge service is below par! We waited for an hour for someone to take our luggage downstairs at the time of checkout. Despite repeated assurances from the concierge desk nobody came and finally we had to take our luggage down ourselves. Hence i am giving it 3 stars!
Showing 36 - 40 of 44 total
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