Name: Masharef Tea Lounge - Makkah - سويس أوتيل المقام - البرج ف
Address: Hotel Swissôtel Al Maqam - Tower F, St Tower F, Ibrahim Al Khalil, Al Maqam Arabia Saudita
Telephone: 800 116 6555
Rating: 4.5

Descripción

El salón Masharef es un salón magnífico. El personal es muy agradable y amable. La decoración es sencilla y elegante. El ambiente es agradable y tranquilo. El área de descanso es cómoda. El salón está limpio y ordenado. Salón ofrece aperitivos ligeros, deliciosos postres. Bebidas frías y calientes especiales como latte, chocolate caliente, latte de pistacho con chocolate helado, etc. Tienen pizza, hamburguesas, tiras de pollo, etc. El salón Masharef está dentro del Swissotel Al maqam en la planta baja, Makkah.

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Reseñas

4.5

Excelente

de 44 reseñas

Excelente		35
Muy bien		3
Bueno		1
Promedio		2
Pobre		3

Food		0.0
Customer service		0.0
Value for money		0.0
Comfort		0.0
Cleanliness		0.0

Reseñas

Md Rony

11/10/2023 16:16

Revisión de Google

The housekeeping service here is very quick and nice. The staff is very helpful and cooperative always doing their work with a smile on their faces and making us feel welcome. They have dealt us with full attention. Everything was delivered beautifully and in perfect order. The quality of the service itself was outstanding and the presentation was visually appealing.I specially thank you room boy Kawsar... Rom2020??

Ahad Miah

11/05/2023 10:52

Revisión de Google

Rooms were ok, lots of wear and tear due to age. Our shower head kept dropping down the rail and had to be strapped up. Staff very friendly and accommodating. Location - excellent!!! 5min walk from the grand mosque and has a food court. Breakfast is worth paying for - puts the continental breakfast to shame! Pay with card or correct amount of cash as they don't give change until you check out. Recommended and would stay again.

Anaq

11/02/2023 11:50

Revisión de Google

"The Anti-Smile Hotel" Nobody is smiling at this hotel. Customer service rates a 1 out of 10. I booked a triple room, but they provided me with only 2 beds. I called them several times, and they brought the third bed after 24 hours! LITERALLY after 24 hours ! I had to sleep on the ground. The staff at the reception treat you poorly, not everyone, but most of them. The restaurant employees are amazing. I hope the HR department can hire people like them for the reception. HR department, you need to train your employees on how to interact with customers.

Victor Njimezi

10/28/2023 19:02

Revisión de Google

Dawood gave excellent service. He arrived on time to collect our bags, with a smile and a very positive vibe. We appreciate his quickness in loading our luggage and getting it down stairs. Thanks Dawood and thanks to whoever trained him. He is very good

Hammad Rishad

10/28/2023 16:55

Revisión de Google

Just stayed there, and the location was perfect. It's very near to Haram. Housekeeping staff on our floor was very friendly and polite. They did whatever we asked for without any delays or hesitation. Breakfast was a buffet and had ample space. The only thing it lacked was service. People who were leaving, the service staff cleaned the table but never set up the table for the other people. You have to ask for it. You have to wait while they set up. This happened all my stay. Rooms were tidy, and the bathroom was clean with all the amenities. If I ever come back, I will defo stay here again.

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Anaq

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Masharef Tea Lounge - Makkah - سويس أوتيل المقام - البرج ف