05 Oct 2022
06 Oct 2022
Rooms
Adults
ChildrenAges 0-12

Raffles Makkah Palace

4.4
Raffles Makkah Palace Hotel Mecca, Ibrahim Al Khalil Road, Mecca Saudi Arabia
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Raffles Makkah Palace
Raffles Makkah Palace Hotel Mecca, Ibrahim Al Khalil Road, Mecca Saudi Arabia - View on map
8.8 Very Good (482 reviews)
Breakfast Free WiFi
Very Good 482 reviews
8.8
 
 
 
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Description

Located in Ajyad, Raffles Makkah Palace is a perfect starting point from which to explore Mecca. The hotel has everything you need for a comfortable stay. Facilities like 24-hour room service, free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, Wi-Fi in public areas are readily available for you to enjoy. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find complimentary tea, closet, towels, slippers, complimentary instant coffee. Recuperate from a full day of sightseeing in the comfort of your room or take advantage of the hotel's recreational facilities, including fitness center, sauna, spa, massage, steamroom. Friendly staff, great facilities and close proximity to all that Mecca has to offer are three great reasons you should stay at Raffles Makkah Palace.

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Raffles Makkah Palace Hotel Mecca, Ibrahim Al Khalil Road, Mecca Saudi Arabia
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Reviews

Reviews
4.4
Very Good
from 9 reviews
Excellent
5
Very Good
1
Good
0
Average
0
Poor
3
Service
0.0
Organization
0.0
Friendliness
0.0
Area Expert
0.0
Safety
0.0
Reviews
Unpopular Opinion

Unpopular Opinion

09/18/2022 11:53

Google review

Poor customer service experience. Issues with cleanliness. Staff and one whole night to clean my room before check in yet I arrived to a swamp. The smell is quite strong and it’s not nice at all. The service is horrible. They cannot take one simple instructions. With the exception of a few good staff, the rest are so and so. We raised a complaint to the manager on duty. She tried to compensate by offering an upgrade. We accepted and we should to have. It took them way too long (more than 2.6 hours) to get the rooms ready. The service is slow and inconsistent. For your mental safety and positive spiritual experience in Mecca stay away from Raffles. There is the impression of a five star experience but it’s simply a disguise. Disappointed and won’t recommend it to anyone.
Faris Nafisah

Faris Nafisah

08/24/2022 07:57

Google review

An actual 5 stars hotel based on my last experience, Room is equipped with high quality equipment, service at a high luxurious level and clean. To add up, breakfast was delicious and offers variety of foods presented in classy maner and special thanks to Nouf for her welcoming and care for visitors opinions regarding restaurant organisations
Saeed Al Mazrouei

Saeed Al Mazrouei

08/09/2022 10:29

Google review

Excellent team , great hospitality from the Managers and the receptionist during the day and night. Rooms are super clean and the view was magnificent, Quick response to our requests and it was a great experience staying in the hotel. The hotel got all the things that a family requires, close to AlHaram and a mall downstairs.
Reza Shah

Reza Shah

07/24/2022 06:28

Google review

Overall experience is fantastic. One day before check-in, hotel called for confirmation, and offered for early check-in. This is really A+ service. Food is great. Room is great. The bed is super conformable. The only comment is we have to wait for about 20 minutes asking for dental kit to be delivered to our room.
bander albusairi

bander albusairi

07/22/2022 07:04

Google review

The first night stay was exceptionally excellent. Suit was upgraded, amazing view, incredible cleanliness, welcoming and friendly staff, and excellent service. Highly recommend it.
Showing 1 - 5 of 9 total
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