Name: Salon de thé Masharef - La Mecque - سويس أوتيل المقام - البرج ف
Address: Hôtel Swissôtel Al Maqam - Tower F, St Tower F, Ibrahim Al Khalil, Al Maqam Arabie Saoudite
Telephone: 800 116 6555
Rating: 4.5

La description

Le salon Masaref est un magnifique salon. Le personnel est très gentil et gentil. La décoration est simple et élégante. L'ambiance est agréable et calme. Le coin salon est confortable. Le salon est propre et bien rangé. Lounge propose des collations légères, de délicieux desserts. Boissons chaudes et froides de spécialité comme le latte, le chocolat chaud, le latte de pistache au chocolat glacé, etc. Ils ont des pizzas, des hamburgers, des lanières de poulet, etc. Le salon Masharef se trouve à l'intérieur du Swissotel Al maqam au rez-de-chaussée, à La Mecque.

Restaurants à proximité

Commentaires

4.5

Excellent

de 44 avis

Excellent		35
Très bien		3
Bon		1
Moyenne		2
Pauvres		3

Food		0.0
Customer service		0.0
Value for money		0.0
Comfort		0.0
Cleanliness		0.0

Commentaires

Md Rony

11/10/2023 16:16

Avis Google

The housekeeping service here is very quick and nice. The staff is very helpful and cooperative always doing their work with a smile on their faces and making us feel welcome. They have dealt us with full attention. Everything was delivered beautifully and in perfect order. The quality of the service itself was outstanding and the presentation was visually appealing.I specially thank you room boy Kawsar... Rom2020??

Ahad Miah

11/05/2023 10:52

Avis Google

Rooms were ok, lots of wear and tear due to age. Our shower head kept dropping down the rail and had to be strapped up. Staff very friendly and accommodating. Location - excellent!!! 5min walk from the grand mosque and has a food court. Breakfast is worth paying for - puts the continental breakfast to shame! Pay with card or correct amount of cash as they don't give change until you check out. Recommended and would stay again.

Anaq

11/02/2023 11:50

Avis Google

"The Anti-Smile Hotel" Nobody is smiling at this hotel. Customer service rates a 1 out of 10. I booked a triple room, but they provided me with only 2 beds. I called them several times, and they brought the third bed after 24 hours! LITERALLY after 24 hours ! I had to sleep on the ground. The staff at the reception treat you poorly, not everyone, but most of them. The restaurant employees are amazing. I hope the HR department can hire people like them for the reception. HR department, you need to train your employees on how to interact with customers.

Victor Njimezi

10/28/2023 19:02

Avis Google

Dawood gave excellent service. He arrived on time to collect our bags, with a smile and a very positive vibe. We appreciate his quickness in loading our luggage and getting it down stairs. Thanks Dawood and thanks to whoever trained him. He is very good

Hammad Rishad

10/28/2023 16:55

Avis Google

Just stayed there, and the location was perfect. It's very near to Haram. Housekeeping staff on our floor was very friendly and polite. They did whatever we asked for without any delays or hesitation. Breakfast was a buffet and had ample space. The only thing it lacked was service. People who were leaving, the service staff cleaned the table but never set up the table for the other people. You have to ask for it. You have to wait while they set up. This happened all my stay. Rooms were tidy, and the bathroom was clean with all the amenities. If I ever come back, I will defo stay here again.

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Salon de thé Masharef - La Mecque - سويس أوتيل المقام - البرج ف

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Md Rony

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Ahad Miah

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Anaq

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Victor Njimezi

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Hammad Rishad

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Salon de thé Masharef - La Mecque - سويس أوتيل المقام - البرج ف