Swiss international Taba Alsalam

Despite its proximity to the masjid nabwi, I regret to say that this establishment left much to be desired. The room, if you could call it that, was utterly ordinary, and to top it off, a persistent leak from the toilet seemed to originate from the bidet. The real nightmare, however, was the service. We endured a 4-night stay that was marred by consistent disappointment. On the first morning, room keeping barged in at an inconvenient 11 am, and when I politely asked for a more suitable time, their promise of cleaning after Asr Salah turned out to be nothing but empty words. For three consecutive days, they assured me that the room would be cleaned post-Asr Salah, yet the reality was starkly different—they neglected their duties entirely. Even when they did attempt to "clean," it amounted to nothing more than making the bed. The room remained messy, with no fresh towels or semblance of cleanliness. The reception staff was no better. My repeated requests for towels and even basic amenities like toilet paper were met with indifference as they lounged around, absorbed in their phones. Their disrespectful tone and attitude made me feel like an unwelcome burden rather than a paying guest. I wholeheartedly advise against considering this place for your stay. The convenience of its location near the masjid nabwi does little to compensate for the sheer frustration and disappointment you're likely to endure.

We are in a 4 single bedroom. Rooms are smaller to adjust the stuff. Service is poor, ask many times in reception for room makeup. room Service People are not aligned, room cleaning is on one day and bed sheets change on another day. However, the hotel is overall fine.

Stayed five days in a quad room, two adults, two kids and infant, no room to put luggage in, or put a prayer mat down or walk without knocking in to anything, no kettle provided, had to ask three times to finally get it and was made to feel like if it was an awkward request. Only one towel provided, kept asking for more they said they will bring but never did. Lifts were too small and always busy as they're cramming more people in than the capacity of their facility. By far the worst ever hotel I have lived in with worst service. Bathroom door was sticking, sink leaking, flush and exhaust fan in the toilet didn't work. I tried to spend most of my time in Haram to keep away from this pathetic hotel.

I really liked this hotel. The location was great, it was clean, and the interior design is beautiful. My only complaint is that the rooms were small, but it wasn't a big deal to me. I'd come again.

Almost all services are disabled / deactivated in peak hours too. No water kettles in rooms. phones not working. Damaged Toilet hand shower after request changed. lobby restrooms always locked, staff / front managers behaviour is arrogant. anything you ask for is either not working or they say will be done soon, which never happens.