Rotana Restaurant - Dar Al Iman Hotel - Madinah Unclaimed

I am writing to express our appreciation for the staff and guest relations manager ,especially suhad alhajaaly who is always helps ous with our reservations And i appreciate the excellent service provided by your staff during my recent stay at your hotel. The attention to detail, cleanliness, and comfort of our room exceeded my expectations. I was impressed with the high level of professionalism and care demonstrated by your team member suhad alhajaly, and it made our stay at your hotel a memorable one. The room was always immaculate, and the staff was friendly and attentive. They made sure that everything was well stocked and that I had everything I needed. I was particularly impressed with how quickly they responded to my requests and how they always went out of their way to ensure that I was comfortable. I cannot speak highly enough of the exceptional service provided by the hotel team members. They truly went above and beyond to make my stay enjoyable. I would highly recommend your hotel to anyone looking for a comfortable, clean, and welcoming place to stay in Al Madinah Al Munawwarah . Thank you once again for such a wonderful experience.

One of the best hotels i ever stayed in recently, i visited Medinah with my family from 26 to the 28 of July, we were received with a great welcome at the reception, the receptionist did her best to accommodate all our needs. Rooms are super clean , great room service at all times! Breakfast was amazing with lots of varieties, in addition to the great service offered during the meal by Fahad, very professional and polite, definitely will go back there in our next visit!

During Breakfast Omar was very helpful whatever we needed he got it and always with a smiling face. The breakfast had a lot of choices from hot to cold and a live chef. The hotel management was also very helpful and upgraded our rooms as we were a family. The location is exactly in front of the Masjid alnabawi and was easily accessible by foot. I want to thank everyone for making our stay more than perfect. Thank you!

We love staying here. It has an excellent, very well trained, responsive and courteous staff. Fahad who serves us breakfast is delightful in his service. He speaks different languages to different customers and serves exceptionally. As always, having a wonderful stay. Love the old property charm of tradition, cleanliness and courtesy.

Our room 960 was cleaned in an exception condition, by Abdul-naan and his co worker. The breakfast and dinner has been amazing, the waiters were very friendly, especially farad during at breakfast. The service and staff of the hotel has been wonderful