Dallah Taibah Hotel

Cleanliness 8/10 carpet worn out and some parts of the carpet was lifting in some places which can be a trip hazard. Generally clean but there are signs of mould in the bathroom sealants. Service 7/10 Generally helpful just felt at during check-in took over an hour although they did start to give 1 room at a time in different intervals. Prayer mat usually provided within rooms, this time they didn’t have the prayer mat so had to call several times for the prayer mat at which point they said doesn’t the room have it already and informed them no, after which they gave one. Food choices 7/10 not such a wide variety of foods and omelette station had only two hobs working but very slow. Manager for the restaurant was very polite, helpful and staffs (serving staffs generally were very courteous including the room service staff 10/10) at the restaurant were very helpful when I mentioned there’s no glasses for the juices (they served fresh orange juices, not diluted orange juice) or cutleries on the table we sat as most of the other tables either were occupied or not cleaned after guest have had their breakfast. Convenience 6/10 lifts are not huge, and concierge staff were they’re taking luggage’s up and down, for guests who have arrived and departing, which is understandable but maybe they should consider service lifts for that task only. FYI if your not Malaysian or Indonesian your breakfast and food place is on first floor and not on M. You have to come to the ground floor and than take a different set of lift to go to the first floor, unless you’re staying near the lifts which goes to first floor. It’s literally 2min walk to the Haram and easy access to the ladies and men entrances. Hotel does provide an iron and ironing board for those who are curious. Adhan service is not available in this hotel rooms but I believe I heard the Adhan go off in the hall way.

The hotel is amazing, the stuff is exceptionally good, very welcoming and helpful. The breakfast has very wide range. The house keeping staff was very efficient. The only downside was the lift, you’ll have to wait sometimes for more than 5-8 mins to get in the lift.

stayed here for 5 days 4 nights.. comfortable room & has complete facilities. the location is only 50 meters to Masjidil Nabawi.. many shops under the hotel such as clothing stores, food & mini market.. food that suits the taste of Southeast Asians. At night you can go to Medina Street Food which is located 20 meters from the hotel to try the food of Medina people. recommended??

Good location. Generally good cooperative staff. Good food. Front desk staff is not very well informed but they try to cooperative. Very small area for w and shower. My room on second floor was very convenient for breakfast access and exit fm the hotel. Sofas in the lobby need to be replaced as their cushion has lost its utility. Shahd al madinah hotel next door is a bit cheaper with better lobby seating n coffee shop. But generally Dallah Taibah hotel is very good.

It might be a 4-star hotel, but gives you more than 5-star treatment. You get their attention, hospitality and love. Quite diverse staff. You can easily get around and get things done. Our 5 nights stay was amazing in the mid of a busy season, and they handled it smoothly.