Royal Inn Al-Nokhba Hotel (now Maden)

First of all, I have never given a bad rating. However, I think that if you pay for something, you should also be satisfied with the service. I can well imagine that the reviews here are all fake. Wallahi what I have listed is 100% true and has not been dramatised. Unfortunately not satisfied with the hotel. We paid €2000 and actually had 3 meals included but when we arrived at the hotel we were told that we had to pay again so that we could eat at the hotel. We were here for 5 days and someone only came once to clean our room and then unfortunately it wasn't cleaned very well. There is mould in the bathroom and it is not clean either. The air conditioning doesn't work properly either too hot or too cold no perfect middle and switching it off doesn't work either. If you ask for towels you wait for hours. There are limescale in the bathroom so it's really not hygienic here. The shower head is so stupidly made you can't shower properly and the water smells of chlorine. I could list many more negative things. The only good thing is the location, unfortunately nothing more. Too bad about the money

Despite what google says (screen shots attached), the breakfast is not free and the hotel staff refused to honor when shown. The only good things about this hotel are the location and room size. Otherwise, the rooms are old and worn, the hotels next door look nicer for similar cost.

Room wasn't ready and check in is alway at 4pm which is not convenient is you have a baby. The air con has made me and my family ill. Room service didn't come until a few minute before Magrib. Location is only 10 minutes walk from mosque so it was convenient.