29 Apr 2024
30 Apr 2024
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Adults
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Sofitel Shahd al Madinah

4.2Reviews
P.O. Box 25517, Building No# 2943, King Fahad Road, Central Area, Al Madinah
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Sofitel Shahd al Madinah
P.O. Box 25517, Building No# 2943, King Fahad Road, Central Area, Al Madinah - View on map
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Breakfast Free WiFi Dinner included
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Description

Located in Central Madinah, Sofitel Shahd al Madinah is a perfect starting point from which to explore Madinah and visit Al Masjid An Nabawi. Offering a variety of facilities and services, the hotel provides all you need for a good night's sleep. 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, portable wi-fi rental are on the list of things guests can enjoy. Designed for comfort, selected guestrooms offer television LCD/plasma screen, carpeting, linens, mirror, slippers to ensure a restful night. The hotel offers various recreational opportunities. Shaza Al Madina combines warm hospitality with a lovely ambiance to make your stay in Medina unforgettable.

Map

P.O. Box 25517, Building No# 2943, King Fahad Road, Central Area, Al Madinah

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Reviews

Reviews
4.2
Very Good
from 58 reviews
Excellent
40
Very Good
8
Good
2
Average
4
Poor
4
Service
0.0
Organization
0.0
Friendliness
0.0
Area Expert
0.0
Safety
0.0
Reviews
tanveer mohammed

tanveer mohammed

09/25/2022 09:34

Google review

1. To start with it was implied while booking that there is a free parking but SAR 150 being charged when went there 2. Check-in process was good @ 7:30PM. however when i reached the room, door lock card was not working. Although room was good. When complained they kept on changing the cards but nothing was working. 3. After 4.5 hours midnight 12:30 they offered me replacement room which was very very dirty. on complaint they offered me other 4 rooms but all were not matching to the one i booked. all are dirty. 4. Finally i have to adjust to a room even though it was not good. Because me and my family with 2 kids were exhausted. 5. Because of this experience, we could not have enough sleep and proper rest. I never had such bad experience in any previous 5 * hotels
Omar Lashkarwala

Omar Lashkarwala

09/21/2022 11:24

Google review

Great hotel, I stayed here 13 nights with excellent service all the way from reception, to the bell boys, to house keeping. Mohram Ali and Ahmed did a great job servicing my room each day. The room service was also great, I ended up eating most of my meals in the room.
Yousef A.

Yousef A.

08/27/2022 10:50

Google review

Close to the prophets’ mosque. The staff are friendly and cooperative especially the dinning staff. The generosity in the lobby is appreciated. Below are my observations, The parking lot cost is high compare to the nearby competitors. Most of the elevators are not working properly and efficiently. This cause delay for the customers. It seems need fixing and programming. Suggest to have rewards for regular customers. The floors all the way needs cleaning all the times. Needs to provide enough items in the bath room.
Yousef H

Yousef H

08/27/2022 08:45

Google review

Nothing spectacular. The elevators are the WORST!!! It’s such a bad issue that even if everything is perfect, the slowest/out of service elevators will ruin your stay here. We stayed in the junior suite. Nice and just like the pictures. But being on the 5th floor and the elevators barely working, we had to take the stairs everyday…
Yusra Siddiqui

Yusra Siddiqui

08/19/2022 21:58

Google review

Amazing room at amazing prices compared to other 5 stars around. Loved the location, wifi, room size, room quality. Everything just too good. Only have two points to mention other than all the amazing stuff: - The room temperature remains cold no matter how much you increase the temperature! Idk why! Even did 33 degrees and the room temperature remained at 19 degrees. Even called an engineer and he said this is how it works ? - Secondly, I think its low on staff because if you ask for something from them it takes hours to reach you. Cause they said they deliver it floor by floor and room by room. So for example, I asked for a blanket, at 10 pm. It came to me around 1-2 am. Hope this helps
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