Google review
The rooms were quite big in size however the cleanliness of the hotel wasn't very impressive. Stained carpets in the rooms and corridors were kind of a put off. However, the room service guy assured they do clean and sanitise the rooms regularly, but the guests make it difficult to maintain! I think they definitely need to work on this. Coming to staff behaviour and attitude. The staff at reception were very welcoming. However, our experience was ruined by a very unprofessional restaurant staff. Instead of informing us at the very start of our bf that the booking only included 3 adults (im not sure how this was possible and it wasnt clearly mentioned in the booking) he was rude and told us once we sat to eat that we need to pay for an adult and half price for my daughter. Initially, i was informed by the manager to pay only for my daughter which i agreed and then then once we started eating ,he tells us no the manager did not understand our conversation and that we had to pay for one adult too! We were super upset and got ready to walk out when he stopped and apologised to us and told us not to pay anything except the half price. It ruined the whole bf for us, and not to mention, the buffet honesly isn't worth the price. Overall a very mediocre experience and not really my kind of place to go with kids and elders.
