Name: Zamzam Restaurant - Dar Al Eiman Royal Hotel - Makkah
Address: Dar Al Eiman Royal Hotel Makkah فندق دار الايمان رويال, Ajyad St, Mecca Saudi Arabia
Telephone: 059 926 2994
Rating: 3.6

Description

Zamzam Restaurant has great service and an international buffet. They offer a wide variety of starters, mains, and desserts. The staff is very helpful and polite. The buffet includes many amazing items like rice, salad, chicken, desserts, juices, pasta, and more. The seating area is very spacious and comfortable, and the decor is very nice and elegant. The restaurant has a quiet and cozy atmosphere. Zamzam is located inside the Dar Al Eiman Royal Hotel in Safwah Towers, next to Abraj Al-Bait, Ajyad, Makkah.

Opening Hours:

BREAKFAST: 06:00 AM to 10:00 AM

DINNER: 07:00 PM to 10:00 PM

Nearby Restaurants

Reviews

3.6

Very Good

from 48 reviews

Excellent		21
Very Good		8
Good		8
Average		3
Poor		8

Food		0.0
Customer service		0.0
Value for money		0.0
Comfort		0.0
Cleanliness		0.0

Reviews

Mehedi Hassan Sunny

02/23/2024 06:37

Google review

This is the worst hotel I have ever visited. The service was beyond poor. The door lock wasn't functioning. They changed the lock with our request on the last day. But before that, we had to reach 4/5 times a day to ask for help to open the door as it wasn't working at all. Their restaurant is Indonesia and Malaysia based. As a five-star hotel, you should hold an international menu. Rather than they only focused on those two country. If you don't know arabic, you will struggle a little with communicating with the manager or receptionist. The only positive side is the location. Otherwise, it's a waste of money.

Baasit Kazi

12/25/2023 11:06

Google review

After over 20 hours of international travel, my family and I arrived at the hotel, eager for rest. Our experience soured from the start when the receptionist scrutinized our American passports and oddly questioned if we’d like a suite, an offer we accepted. However, the promise of luxury quickly turned into a nightmare. Merely an hour into our sleep after completing our umrah, a bellhop abruptly woke us, demanding we vacate the suite immediately. With little explanation and no regard for our exhaustion, we were forced to gather our belongings and move to another room. The disruption was not only unnecessary but also disrespectful, considering our evident fatigue and need for privacy. The suite, merely boasting an additional toilet and sink, was hardly worth the distress it caused. This experience was a stark disappointment, reflecting poorly on the hotel’s regard for guest comfort and privacy.

Thajammul Samrin

12/23/2023 20:38

Google review

It’s definitely a 5 star hotel , but a very rude staff, trying to communicate with them is impossible. Only front desk people communicate with you, but expecting to go to front desk for every small thing is extremely difficult. Food served is completely middle eastern, hardly other options.but very tasty food. The worst part is even if the staff at restaurants or laundry understand English they don’t respond to us or help us in any way! Worst treatment towards guests coming from other country

Bee Miah

12/21/2023 04:19

Google review

I don't believe this to be a 5 Star Hotel. Needs updating as it's a little dated. Reception/ Management staff are moody and lack sense of humour. You'll get different treatment if you are from the region. There's no service with a smile here. I don't think they know what that is in this part of the world. The hotel porters, laundry and house keeping staff are all from South Asia, Who do th job well considering they have to put up with the same treatment. We put all that aside as we are guests of 'The Almighty' and our visit is a spiritual one and cleansing ourselves.

lilac

12/06/2023 18:57

Google review

stayed here for 10 days. the staff were very nice. breakfast were delicious. extremely close to haram. my complaint are room a bit small for 4 people. one of the bed was squeaky. other than that it was a lovely stay!

Showing 1 - 5 of 48 total

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Zamzam Restaurant - Dar Al Eiman Royal Hotel - Makkah

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Zamzam Restaurant - Dar Al Eiman Royal Hotel - Makkah