Google review
Title: Disappointing Experience at an Aging Hotel
Review:
After being here for few tens of times last 10 years, I recently stayed at this hotel and unfortunately, my experience was quite disappointing. The property seems to be showing signs of aging with evident poor maintenance and redevelopment efforts. The amenities provided were outdated, and to my surprise, some were not even available in every room. This lack of consistency was disheartening.
One aspect that particularly fell short was the quality of food offered. The dining experience left much to be desired, as the food was consistently below average. This was unexpected considering the charges for both the suites and regular rooms, which led me to have higher expectations.
Furthermore, the hotel appeared to be consistently crowded, which affected the overall ambiance and comfort. The rooms lacked proper soundproofing, and unfortunately, I found myself next to a family with young children and infants. The noise levels were disruptive, and it greatly impacted my ability to sleep peacefully.
Considering the prices charged by the hotel, I had hoped for a better quality experience overall. However, the combination of aging facilities, inconsistent amenities, below par food, and poor soundproofing left me disappointed.
I believe it's important for the hotel management to address these issues promptly and make improvements to enhance the overall guest experience. I hope that future visitors will have a more satisfactory stay and that the hotel will take these concerns seriously to ensure their guests' comfort and enjoyment.