Zowar International Hotel

Very old property. Needs some renovation especially of bathrooms and corridors. Check in was not a good experience as my booking was not honoured initially and they wanted to give me another room of different combination but on different floors. Relented only when I insisted as I had booked it one month before ! Room service is pathetic. They didn't clean the room even after telling them nor they gave water and other daily essentials on the second day. The staff refused to clean my room. They are not very polite. Postitive points: Far and few....Great location, in house parking for cars, hot water through out the day. The property has a great potential to be one of the best only if they show some interest in improving the amenities and service. In it's present state you can opt it only if you don't have a better option which was the case with me. 23 Dec 2023

The building is very old, the ceiling has damaged paints, toilet fixtures are damaged, and it needs renovation. I have complained to the hotel staff to change the room, they are very cooperative and offered other rooms but also was the same quality. Also, room cost per day is expensive compared to hotel conditions.

Good things: Hot water The bed mattress Not far from al masjid al nabawi Bad things: # The reception was not very welcoming and have a straight face as if they're paying us not the other way around ( except on lady that was different from the others) # The cleaner told us with a straight face ( didn't ask gentaly) to move to the otherside to clean and start throwing water on the floor # The same cleaner was asked by a man in the reception to take our bagges to the room but he didn't and took long time cleaning outside the hotel, the reception guy brought the trolley and moved the bagges from the car to the room even though he had a straight face but this one was nice # Shower isn't that clean as you can see in the pictures, and there were no towels what so ever in the shower or the closet # Lift takes forever on prayer time and since we were in the 8 th floor using the stairs wasn't an option # The breakfast place wasn't a descent one the queue was too long and the food didn't appear to be good so we left and never came back there # there's no noise cancelling mechanism in the hotel. You can hear people talking in the corridor from your room # Room service never came to clean the room

Narrow rooms, not enough space to even keep bags as they take a lot of space. WiFi doesn't work at all but only works in the lobby Old furniture Kettle was included while booking but didn't give at first No tea no water Small bathrooms Slow lifts The Only pros are air conditioning works fine location is good Absolutely not recommended

Located near masjid al nabawi, but the service is really bad. I’m here during ramadan, and I had to keep asking for towels and toilet roll because they didn’t have any in my room when I checked in. Reception kept promising to send towels after 10-20 minutes, but everytime I asked they said no sorry. Finally a cleaner went and got it for me, thank you very much! Two starts because of the location, but this hotel should only be your last resort in Madinah.