Zamzam Cafe - Dar Al Tawhid InterContinental Hotel - Makkah Unclaimed

I am writing to express my appreciation for the excellent service provided by your housekeeping staff during my recent stay at your hotel. The attention to detail, cleanliness, and comfort of my room exceeded my expectations. I was impressed with the high level of professionalism and care demonstrated by your housekeeping team, and it made my stay at your hotel a memorable one. The room was always immaculate, and the staff was friendly and attentive. They made sure that everything was well stocked and that I had everything I needed. I was particularly impressed with how quickly they responded to my requests and how they always went out of their way to ensure that I was comfortable. I cannot speak highly enough of the exceptional service provided by your housekeeping team. They truly went above and beyond to make my stay enjoyable and stress-free. I would highly recommend your hotel to anyone looking for a comfortable, clean, and welcoming place to stay in Makkah. Thank you once again for such a wonderful experience.

The hotel is beautiful but the rooms have so much moisture that I couldn’t sleep and was coughing the whole time. Food has no taste. Staff is amazing. Fadi one of the staff at the buffet is amazing. Served with huge smile. Amazing customer service skills which lots of people lack in this city. I hope next time when I visit I will see the improvements

Staying at the property presently during Hajj. Love the location! The staff are all smiles and eager to help! Enjoying my dinner buffets but I wish the breakfast buffets had a bit of a more of a change everyday! But overall highly recommend :)

Everything is the best in this Hotel. The room space, the service, the food, the staff are great and helpful. Something that you always hope when you are in Mecca is that you can reach Masjidilharam in one step out of your hotel door. And This hotel offer you this privilege which is amazing. Arie concierge is very helpful and the friendliest staff with his beautiful smile. Truly an asset for the hotel. I would definitely recommend this hotel for all my family members in the future visit.

Alhamdulillah. My experience with the hotel has always been beautiful in terms of accommodation quality, comfort and luxury, and in terms of the elegant treatment of its employees. I would like to thank all housekeeping staff and the rest of the hotel staff for their kind and generous treatment. Good cleanliness & Good services. Please keep it up. ??????