Wirgan Hotel Al Azizyah

I have been staying since 3/26 and so far the hotel is clean and beautiful inside. Rooms are good but they never answer the phone for housekeeping. Shuttle bus has no specific timing and the staff doesn’t understand a single word of English or Urdu/hindi. They are not even able to tell you the timing for bus shuttle as they only speak Arabic!! If they can work on housekeeping and shuttle schedule i would definitely recommend this hotel for an affordable pricing especially during ramadan. They need more people who speaks different language than Arabic.

Check in was not smooth at all, we waited at least an hour for our room as if they were not expecting us. No reminder emails leading up to the day of check in like most hotels do. The room was gorgeous however, incredibly clean and modern and huge. We got the family suite which was well worth it. The service was slow and difficult to communicate anytime we needed additional waters for example. The breakfast was okay, not awful but not great either. The shuttle is tiny and only operates at prayer times which makes it quickly fill up. Getting on was a little hectic due to everyone rushing to get a spot. I mostly used Uber/taxi/Careem at my own expense for the flexibility. The lobby and interior is gorgeous and the location is not too far from the haram however next time I will stay closer to it inshallah.