02 Jun 2024
03 Jun 2024
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Voco Makkah

4.3Reviews
Ibrahim Al Khalil Street, Al - Misfalah - Makkah
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Voco Makkah
Ibrahim Al Khalil Street, Al - Misfalah - Makkah - View on map
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Breakfast Free WiFi Dinner included
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Ibrahim Al Khalil Street, Al - Misfalah - Makkah

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Reviews

Reviews
4.3
Very Good
from 66 reviews
Excellent
33
Very Good
14
Good
5
Average
2
Poor
12
Service
0.0
Organization
0.0
Friendliness
0.0
Area Expert
0.0
Safety
0.0
Reviews
Tolga Ovali

Tolga Ovali

07/02/2023 06:48

Google review

Currently staying at this hotel for hajj for 20 days. The hotel is made up of 9 buildings, each building has a different organization. Whether in terms of hospitality, food, etc., we have the impression that others receive preferential treatment. Breakfast and lunch looks like: Breakfast & lunch: boiled eggs, feta cheese, cucumber, carrot and some soup. Dinner: everyday some type of chicken, rice, and some type of meat. They only served pasta 2 times in 20 days as a change. You can't eat out of hours. you can't order anything to eat in the service. The staff barely speaks English. Far too many criticisms to make that I no longer know how to list them. trust negative reviews because they are true. hard to believe this is a 4 star hotel…
Kamal zaidy

Kamal zaidy

06/25/2023 14:56

Google review

This hotel shouldn’t be part of intercontinental group as it doesn’t give that type of service and hotel is unclear. Local staff members doesn’t know how to speak with guests of Allah and also doesn’t know English language at all. As we go towards Mina I was completely disappointed with they service as intercontinental group member this is my view for this Hotel.
Jahid Shohel

Jahid Shohel

06/23/2023 19:52

Google review

Very bad hotel. Staying here during Hajj. No or very poor internet connection in entire hotel. I informed the reception, and they said "What can I do?". Food is a nightmare, buffet always had empty treys. Standing in long queue for food, but when reach there almost all the food trays are empty. No spoon to eat food, I had to take used one and clean it myself in the toilet to be able to eat. How come they claim so nice hotel, but stuffs don't speak English? 90% stuffs don't speak English. I mean its all mess, please don't come here.
Javed Khan

Javed Khan

06/22/2023 00:20

Google review

Excellent hotel, highly recommended. Superb service from start to finish. Well trained, polite, friendly staff. Always ready to help. Breakfast was amazing with plenty of choice. The restaurant manager Shrif was extremely helpful and professional. Very reliable shuttle service to the Haram (only 10 minutes). The room was spacious and very well furnished. Stayed for 5 nights. Would definitely book again without a doubt.
Ditta Amran

Ditta Amran

06/20/2023 05:41

Google review

Brand new, clean and nice hotel. Unfortunately the food does not match the quality of the hotel and international standard. Small variety of food, the same food everyday, the worst: all the drinks (milk, coffee and juice) are thin, they mixed it with water. The hot food being served lukewarm. Stay there during Hajj season, they only open some of the buffet.
Showing 46 - 50 of 66 total
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