Ruve Al Madinah Hotel

The bellboy and other workers were amazing! They helped with any issue we had immediately. One even helped my family and I find someone for ziyarat. I give low stars for the rooms because the Air Conditioning was weak in our room- even after leaving it on for hours, the room was not cool. They had an inconvenient AC/light feature for turning on and off the lights and air. The shower would overflow out of the shower into the bathroom because of bad design. The sink was also bad design as the water would just splash all over you even if you tried to open it slowly. We had breakfast there and it was not bad. There was some variety, and taste was 3/5. Location was close to the women's entrance to the Masjid- just a couple of minutes of walking.

Tier two hotel... Basic cleanliness, passive staff need some motivation to perform their job. Despite the mediocre product... The location compensates for their shortfall. Minutes from El Haram... Worth the value for it's location but don't except but a basic 3 star service..

Very poor service. The drainage system for the bathroom is very bad. Water is standing for a long time in shower area Unless someone cleans it manually. The lighting in the room is not good . The room is not bright at all. Felt dim and dark. The room cleaner are friendly but they don't clean properly. The most important thing, the manager at the breakfast buffet is very rude. This manager is Bangladesh national. The workers in the buffet breakfast place are steering at people while people are busy eating. The one specially is oldest worker in the breakfast area. This is very awkward when you are busy doing breakfast and some start looking at you at every time passing by you. They are really stupid. They need to get educated from their seniors. I don't suggest staying here at all.