Hibatullah Hotel - Managed by AccorHotels

The rooms stink. They are not clean. I requested a non smoking room and room smelled like smoke. Bathrooms were gross and bugs were everywhere! The door did not seem secure and was not evened out so bugs got in easily. No wifi connectivity! Kettle is not working.. I didn’t like anything. This place was so disgusting and horrible customer service, worst experience ever. DO NOT EVER WASTE YOUR MONEY.

Overall It's very good to excellent. Room is very clean. Quick check in, despite my early arrival at 9:00 am. Not far away from Haram take 10 minutes walking except for the slight up slope of the street.

Ok so after reading some reviews here. I panicked . Needless to say my opinion is going to be the most recent one. First of all what hill 😂. It’s not even that serious for older people my mom and dad made it up just fine. Just ask the concierge. After you made it to Anjum hotel you’re pretty much 5 mins away from haram regardless. So location is on point. The rooms are nice and clean. They provide bottled water and a kettle with tea/coffee cups so all you gotta do is provide the tea and etc. The staff is wonderful, helpful and very professional. Shower and water pressure good. Warm. I stayed in 919. It was better than a 3 star. Honestly will book again 😊 Also regarding food. I’m not aware. Anytime I come to Makkah I go out and try a new spot. I Never eat from the hotel because there are some fire 🔥 restaurants in this city . So I will highly recommend

The hotel is near Haram and has very respected services. The egyptian guy at the reception kitchen insisted on giving us a pack of water bottles for free.

Rooms are okay, location is nearby the holy kaaba. The main issue I have is WiFi, it's very very very bad, and they need to fix it especially that 4G is also bad in the area for some providers. When I complained, they said talk to the management and that's the network provider problem!