Grand Makkah Hotel

Excellent hotel and service One oldman from bangladesh at reception is very rude and very bad behaviour,illiterate man working at reception(bell boy)

Hello, I've been to this hotel for 11 days and it was quiet far from the haram, the agency that we came with told us it's 600 m but in reality it was 1.1 km far from the closest entry to the Masdjid The room service was quiet terrible, claimed so many time about the service we were asked to stay in the room "in case the cleaner comes" but when he came, he seemed like he didn't want to do his job and left me standing ..! A great view from the bedroom we were in the 18th floor but the elevators were so crowded especially right after Salat The food was okay, but same plates repeated The breakfast was better than dinner I know that we went to worship but we payed a huge amount of money we expected smth from there.. Last but not least, I enjoyed sittimg in the mezzanine, the staff in the reception were so great, even the stores down the hall I look forward to returning to Makkah but not in this hotel.. Thank you for reading this far 🙏🏻

Location is very near to Haram Lots of shops and services around the hotel Very close bus station Rooms are ok Service is really bad Room cleaning only if you ask for it and insisted No towel replacement regardless how long is your stay , when you ask for replacement, the only answer is currently not available Bathroom floor level is not good adjusted , it keeps a lot of water after bath or wodoo and smell turns bad

The hotel is good. Neat and clean. The view is super fantastic. Restaurants are nearby. Service is very slow. I called room service multiple time and never got whatever they asked to send in 5 minutes. Its very far away from the front side of Haram. Its almost 700 meter away from the start of mosque but thats the back side so if u want to enter to the mosque halls or want to go to front side then u have to walk almost 1.5 km more apart from intial 700.

Hotel Is GooD But Workers Are Not GooD Behavior.... I will Suggest You visit Another Hotel This Hotel Manger's And Workers Are Not Good. He is asked Bad word's Of All The Customer.Even Ground Floor Shopkeeper's Going To prayer Of Prayers Room Two Men's Ask Not allowed All The Shopkeeper's gone to Prayer Room ... This Hotel Is Management Not Good plzzz Don't Purchase A Room ..... ThanQ