01 Jun 2024
02 Jun 2024
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Grand Hyatt Al Khobar Hotel and Residences

4.2Reviews
3266 Custodian of Two Holy Mosques Road
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Grand Hyatt Al Khobar Hotel and Residences
3266 Custodian of Two Holy Mosques Road - View on map
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Breakfast Free WiFi Dinner included
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3266 Custodian of Two Holy Mosques Road

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Reviews

Reviews
4.2
Excellent
from 57 reviews
Excellent
46
Very Good
6
Good
1
Average
1
Poor
3
Service
0.0
Organization
0.0
Friendliness
0.0
Area Expert
0.0
Safety
0.0
Reviews
Hesham Mohammed

Hesham Mohammed

01/28/2024 10:47

Google review

Staying for 4 nights .. poor experience this time although it is my 4th or 5th stay .. level of service is degraded in my opinion compared with stays before . I received several annoying reminders by putting written paper messages under my both rooms doors reminding for leaving at 12.00 pm !! They claimed that it is because of high occupancy although we are in the middle of the week! And I can still see room availability in the web site. This early check out interrupt my family plan for any possible stay extension. Front desk experience is bad as well during check out as they are repeating same messages with no apologies!. My full feedback about this stay will be shared as well with Hyatt global to help in improving the service to the desired level for customer satisfaction.
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Travel Tips
Hamza Altaf

Hamza Altaf 46 tips

05/10/2022 05:37

Grand Hyatt Al Khobar Hotel And Residences is connected by a bridge to the Al Rashid Mall. The interiors and public spaces are very thoughtfully designed and decorated. The front side room view is especially lovely. Room was generously sized, ​and a pretty bathroom. The staff were very friendly and charming. Free water near the reception while you're waiting. Hunger-station also if it paid already, they will allow them to come to your room as delivery. The location is also phenomenal because it is in the middle of Khobar city. Rooms offer flat-screen TVs, Wi-Fi, kettles and minifridges to 1- to 3-bedroom apartments offering separate living rooms and kitchens. All provide marble bathrooms with rainfall showers and soaking tubs. Other amenities include spa, indoor pool, fitness center, 3 restaurants, cafes and parking.
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