Name: Grand Hyatt Al Khobar Hotel and Residences
Address: 3266 Custodian of Two Holy Mosques Road
Rating: 4.2

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Nearby Tourist Sites

Reviews

4.2

Excellent

from 59 reviews

Excellent		47
Very Good		7
Good		1
Average		1
Poor		3

Service		0.0
Organization		0.0
Friendliness		0.0
Area Expert		0.0
Safety		0.0

Thomas C

08/28/2023 11:30

Google review

I stayed at this hotel for 5 nights. The photo was taken on the last day. Of course I'm a short haired man and I've spent all nights alone. I talked to the hotel at the time of check-out on the last day, and the hotel will explian to me an answer. But it's been over a month and there's no news. I don't understand why this kind of irresponsibility is seen in a modern, high-end hotel. Additionally, the room is for 2 people, but why is breakfast only available for 1 person?

Mohammad AlTurki

03/18/2023 05:24

One of the newest hotels in Khobar, with a nice style and a great location. However, unfortunately, their employees are unhappy which is reflected in the service. The front desk staff unprofessional, did not offer to help with the luggage and the restaurant staff was slow and unwelcoming. I hope management works hard to improve the overall quality and works first on taking care of their employees. I shared my experience with the front desk but no one followed up.

Rice Lover

07/01/2022 03:34

The team at front desk really bad. Slow and have no clue how to do a seamless check in and check out. Was told that I hadn’t paid when I did for the room. My brother took the hotel taxi to the airport and again was told that he hadn’t paid when he did. Not sure if it’s not reflected in the system or they don’t know how to read!! The process of credit card authorisation to payment takes 15-20 min which took take 5 min. They need to be trained better.

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Travel Tips

Hamza Altaf 46 tips

05/10/2022 05:37

Grand Hyatt Al Khobar Hotel And Residences is connected by a bridge to the Al Rashid Mall. The interiors and public spaces are very thoughtfully designed and decorated. The front side room view is especially lovely. Room was generously sized, and a pretty bathroom. The staff were very friendly and charming. Free water near the reception while you're waiting. Hunger-station also if it paid already, they will allow them to come to your room as delivery. The location is also phenomenal because it is in the middle of Khobar city. Rooms offer flat-screen TVs, Wi-Fi, kettles and minifridges to 1- to 3-bedroom apartments offering separate living rooms and kitchens. All provide marble bathrooms with rainfall showers and soaking tubs. Other amenities include spa, indoor pool, fitness center, 3 restaurants, cafes and parking.

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Grand Hyatt Al Khobar Hotel and Residences

Grand Hyatt Al Khobar Hotel and Residences

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