Crowne Plaza Al Khobar

I’d requested a taxi (called and emailed them) to pick up from the airport but they forgot. Manager tried to compensate by offering me complimentary dinner which was a good gesture. I declined as it was too late at night. Nice stay and courteous staff.

This is one of the best hotels in Khober. It's clean, well maintained and has good food. Rooms are well decorated staff services is very good especially your staff name Usman Islam

beds are hard, if you want to sleep badly, this is the hotel!! the duvet, I'm not talking about the duvet cover, the duvet smelling of sweat, the extremely bad buffet, little food and the breakfast could be even worse, we paid for full boarding and regretted it! I travel every month to at least 2 different places and this was the worst hotel to date. Positive points are: good smelling hotel, very kind staff.

I do NOT recommend staying at this hotel. They canceled our booking while we were on the way to the Hotel without advance notice. When we called the reception to discuss the situation, the Manager on Duty was extremely unprofessional and took advantage of the situation to "rebook" our stay for a higher price. We explained that we should have gotten a notice regarding the reason for canceling, but she treated us with extreme coldness. We ended up getting another room at the same hotel for a higher price, and discovered that the rooms are not as comfortable and pleasant as you would expect from a 5-star hotel. Towels and slippers were missing and for the first night we didn't get the extra mattress for our third guest. We tried to contact the reception several times during our stay, and nobody ever picked up the phone. Overall, we were not happy with the entire hotel experience and with the way we were treated.

Booking was easier through call a lot easier and informative took their time to book, rooms are neat, staff humble and cooperative. Specially suited for families and reasonable prices as compare to other hotels with same standard. I would recommend to everyone see my review.