Crowne Plaza Al Khobar

Rooms are old but kept well. Room service and housekeeping are too slow! We paid for lounge access but lounge is locked for maintenance and they cannot provide any alternatives despite the fact that they have other coffee shops. Receptionists failed to provide any help on this regard. Gym and swimming pool seem to be just fine. Jacuzzi, steam room, and some showers need more maintenence attention. Nevertheless, there is a gentle man works at the gym called Mr. Faisal. He is so responsible and dedicated to his job. He really makes your day. Five stars to Mr. Faisal.

I didn’t like my stay as the rooms are spacious but old, location is good and the service is good. Parking is limited. The pool is depressing. Overall not to be repeated. The view is ugly from my room.

Room was good neat and clean. The check in process was smooth. Buffet breakfast surprisingly poor they don’t refill the dishes. Fruit selection was not to crowne plaza standards….. Internet speed in the rooms are very slow Had conference buffet lunch the banquet manager was not address the shortage of the food

Probably the worst IHG hotel you will stay at. 1- the rooms are quite old, the first room i got was so bad, thermostat isn’t working. You freeze to death. I changed it after 3 days. 2- the restaurant options are very limited, just fine 3- the access control cards are the worst, you have to go back everytime to the reception to get new one. As if it is single use. 4- i had an issue with the internet in my room as well as the phone isn’t working. And no one seem to care. 5-Housekeeping is not so well, they have to put shower gel and all stuff without having to call them and ask for it. The only reason i am putting 2 stars because I know IHG cares, I regularly stay at IHG. But this one i am not sure it is up to IHG standards. and I hope this is taken as constructive feedback. My stay is for more than 10 days. Dear Mr. Sherif, I appreciate your reply to the review post, however if you have really been concerned about my stay and actually checked up with the team you would have known that I was still a guest your hotel. My first review was before my check out. Thank you

beds are hard, if you want to sleep badly, this is the hotel!! the duvet, I'm not talking about the duvet cover, the duvet smelling of sweat, the extremely bad buffet, little food and the breakfast could be even worse, we paid for full boarding and regretted it! I travel every month to at least 2 different places and this was the worst hotel to date. Positive points are: good smelling hotel, very kind staff.