Google review
In my stay at the four seasons i will list what is in my opinion the ups and downs
Positive:
-VERY clean rooms
- connected to the mall and to vox cinema
- close coffee shops
Negative:
- the receptionist should provide you with all information which they didn't. We did not know when to check out what is the breakfast time and what are the things that i can get during my stay.. and i was not provided with receipts for my stay and it was not even emailed.
- also they have room service during the night and they did not inform me with that at the reception and whan i was sleeping suddenly one of the room service guys was about to enter the room with no permission i had to shout no no so he can leave. Which was very disturbing and unprofessional.
- also when i checked out i asked about the insurance fees which is 1000 and i will see if it will come back to my account or not as it was withdrawn and not on hold.
- in the mini bar in the room there is no directions or what is included in the room and what is not and there is no prices for the available items.
-the dental kit was only one and we had to order another one though the room is booked for 2 people.
These are my notes. i hope they take them into consideration as it is not acceptable to have Riyadh branch change my experience about the four seasons hotel lines.
