Atrium Cafe - Jabal Omar Marriott Hotel - Makkah Claim

I wasnt expecting much, since I heard from some of my friends that the hotels in mecca were terrible. But i think when I got into Marriott, it still has that 5 star ambience. The smell of the lobby was wonderful. I love it so much. The cleanliness is great. The room is also equipped with hair dryer and you can also ironing your kaftan in the room. The staff was friendly. Yes you might need to ask for more water, for them to get your towel, but they come pretty fast to fulfill your need. My only disappointment was the restaurant. I spent 3 nights here and the menus is repeated in sequence so we got bored eating the same food. When it’s lunch / dinner after duhur / isya prayer, the restaurant was very crowded. And the spoon is always hard to find ?. Sometimes I eat with my hands - good thing, it’s sunnah. And they rarely put vegetables on the menus. And i wish at least they have bananas in the fruit station. It’s quite exhausting if you want to walk from hotel to masjidil haram. But they provide shuttle service that come once every 10-15mins.

This hotel may not be the most modern but the service from housekeeping is fabulous. … they go behind their ways to please you and leave a great memory with you … I absolutely admire the staff specially Azhar and Mohd they are amazing they solved my problem without any hesitation. Thank you and Good bless.

Clean, comfortable hotel. Good breakfast offered and location is actually close to the Haram.