28 Mar 2024
29 Mar 2024
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Sheraton Makkah Jabal Al Kaaba Hotel

4.1Reviews
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Sheraton Makkah Jabal Al Kaaba Hotel
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8.1 Very Good (538 reviews)
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Very Good 538 reviews
8.1
 
 
 
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Description

Sheraton Makkah Jabal Al Kaaba is conveniently located in the popular Ajyad area. The property offers a high standard of service and amenities to suit the individual needs of all travelers. Service-minded staff will welcome and guide you at Sheraton Makkah Jabal Al Kaaba. Each guestroom is elegantly furnished and equipped with handy amenities. The property offers various recreational opportunities. For reliable service and professional staff, Sheraton Makkah Jabal Al Kaaba caters to your needs.

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Jabal Al Kaaba

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Reviews

Reviews
4.1
Very Good
from 9 reviews
Excellent
4
Very Good
2
Good
3
Average
0
Poor
0
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0.0
Organization
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0.0
Area Expert
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Reviews
Iliyana Mohd Sah

Iliyana Mohd Sah

01/27/2024 15:54

Google review

Overall service was good. We stayed here for 2 nights during umrah. The room was considered very small but equipped with standard hotel amenities. We were given a secluded room inside a ‘control valve zone’ where there was other building basement’s view. No shuttle service provided. Location was relatively far from the grand mosque with very hilly area. Not suitable for elderly or physically challenged people. Other than that, the breakfast spread was good.
Mohamoud Shire

Mohamoud Shire

01/26/2024 07:16

Google review

What is liked about the hotel the most was the staff that was very helpful and gentle in general. The room service was very nice specially the man called Saiful-Islam, who was serving our floor 6, he was very nice and helpful I would rate him 10/10 mashallah
Zafar Butt

Zafar Butt

01/24/2024 18:38

Google review

Very nice and clean hotel, all staff members are extremely helpful and have very quick service. Special thanks to MD Khairul Islam for doing a great job cleaning the room, he was very quick and efficient and went above and beyond to make sure all of my needs were taken care of. Would recommend anyone coming for Umrah to stay at the Sheraton, I would definitely come again. Pros: - luxurious and clean - very nice, helpful, multilingual staff/ security - close distance to Masjid al Haram - nice breakfast buffet Cons: - slight slope from hotel to masjid which may be difficult for the elderly or people in wheelchairs - some outlets in rooms don’t work
Najam Nazar

Najam Nazar

01/22/2024 13:38

Google review

Overall satisfactory experience. There is a construction going on outside that makes room too noisy. Also, they didn't give us the room that we booked. On continuous reminders they didn't take any measure to rectify it. As Haram side next to the hotel is under construction, it requires a bit of a walk to go to Haram. The elevators are too slow and further slowed by people not following the instructions. Very poor and insecure internet.
tasneem alsultan

tasneem alsultan

09/28/2023 12:15

Google review

Although the rooms are clean, the distance to the grand mosque isn’t convenient at all. We have to walk a steep hill with elderly, or get a cab. Many of the guests here are complaining about having no buses to take us back and forth.
Showing 1 - 5 of 9 total
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