Grand East Hotel

The Grand East resort & Spa sets a new low for 4-star hotels all around the world. Mediocre service, tasteless food and bad up-keep all over. The only aspect maintained of 4-stars is the pricing. Was shocked to find worn out furniture, & chipped plates. The food was the biggest disapointment, but it seems to be a common issue all over Jordan.

Other what was said in most of the reviews I want to add that the shower cord leaks 90% of the water and then 10% is used , and sink hot water is right not left as standard but shower hot water is on the left and cold should and is always right 😉.. AC , is either off or continuously on 😡😡😡😡.. Hotel definitely needs renovation and upgrading. TV remote control needs battery cover and TV channels are not so much interesting, even some channels are not so clear . I skipped lunch dinner and breakfast so can’t say anything but I got a light sandwich which was good. House Keeping should not knock on doors at 9 am , and wait until checked out . Needs Constant cleaning attention because many guests are ignorant and brings the mud and water while walking in the hotel carelessly from beach or swimming pools. Staff are well trained and well mannered. It’s a typical 3 plus star hotel but if they upgrade the hotel it would be a 4 star plus . Internet connection in the lobby is real good and fast but other areas it’s a disaster . Very slow and not really reliable. 4 G reception is outside the hotel , but in the rooms it’s 3 G.

Good location and best price amongst all closeby hotels. But not the kind of experience you pay for. Pros: -walkable access to the dead seatowels and mud pit provided -three swimming pools -decent buffet - extra house keeping items were required by us and quickly provided by staff Cons: - old rooms - AC was working but didn't seem to regulate temp as per choice - no one attended calls at reception ( calls made at decent time of 7pm or so) - staff has trouble understanding and converting in English...french is comfortable apart from Arabic

Here's a possible review draft: Mixed Feelings About This Dead Sea Stay This hotel enjoys a fantastic location near the Dead Sea. The dinner and breakfast buffets were fantastic, offering a wide variety of delicious choices. However, the hotel building itself felt dated, and the pool area could use some maintenance and upgrades. If you're looking for a place with great food near the Dead Sea, this might work – but be prepared for a slightly older facility.

interesting experience with Dead Sea & mud. Good idea & service provided for watering eyes by staff nearby. Gigantic hotel with huge pools & walking distance to dead sea water.