Name: Batoul Ajyad Hotel
Address: Batoul Ajyad Hotel, نفق ريع بخش، Mecca Saudi Arabia
Rating: 3.8

Description

Set in a prime location of Mecca, Batoul Ajyad Hotel puts everything the city has to offer just outside your doorstep. The property offers a high standard of service and amenities to suit the individual needs of all travelers. All the necessary facilities, including 24-hour room service, 24-hour security, 24-hour front desk, Wi-Fi in public areas, family room, are at hand. Each guestroom is elegantly furnished and equipped with handy amenities. The property offers various recreational opportunities. Friendly staff, great facilities, and close proximity to all that Mecca has to offer are three great reasons you should stay at Batoul Ajyad Hotel.

Nearby Restaurants

Reviews

3.8

Good

from 46 reviews

Excellent		10
Very Good		11
Good		7
Average		7
Poor		11

Service		0.5
Organization		0.5
Friendliness		0.5
Area Expert		0.5
Safety		0.5

Shabnam Kazi

02/19/2024 13:16

Google review

“False representation ” I have booked this hotel along with my old parents. Continuous water leakage in the toilets, washbasin very dirty, water from shower gets blocked drainage issue. Booked a room for three adults but only 2 cups, no proper wifi. No tea, coffee or water facilities as mentioned. Inspire of calling and complaining 5 to 6 times no response. Receptionist says for good internet go out of the room. For any service receptionist say call after 10:30 am and when I called after 10:30 she said room service after 4 pm. Very very dirty hotel. False representation of facts. Receptionist is very rude. One more thing receptionist is not at all cooperative nor staff. Total fake

Yusuf Patience 1 reviews

01/01/2024 06:44

Worst service in the world

We haven't received clean towels for 4 days. No refreshment replacement either. Every day the facilities operators promised towels but nothing materialized. A complete waste of money. This hotel spoilt my whole umrah experience

Mohamed Naleef

11/28/2023 15:41

This is the worst hotel I stayed. Rooms are very dirty and no proper room services. Receptions are not at all corpative and not providing what requiered. In the night time they did not even provide the water bottle when we requested. The Phone line mostly not answered and for all the small things had to go to the reception and ask even that the issues were not resolved. The WIFI also not working properly in the room and it is getting disconnected always. It is mentioned the hotel is 4 star but I will not even give 1 star to this. Worst expiriance ever and I will not book this hotel ever again. Whoever planning to book considering other hotel options will be my suggestion.

Shay Z

10/26/2023 20:02

Save your money! Go elsewhere! Dirty, shuttle service is BAD! Really bad. Fill beyond capacity, you have to keep looking for your bus in a very crowded busy area. Customer service is lower than low. Can’t provide anything. Won’t even change the towels until 2 days. Asked them to change towels and refused. WTer is only first day. Small bottles. Nasty attitude overall. Would’ne recommend to your worst enemy. The carpet stains are out of this world. Bathroom falling apart. Bathroom has piss stains. Astaghfiro Alllah. You come to a holy place and this is what you’re met with. How do they have 4 stars I’ll never understand. A rip off

zeinab kedra

10/23/2023 04:36

The room is ok .. first day provided water after that no more !!! For one day only as per said !!! The service is bad. When asking something no one do anything… There is no Wi-Fi, even though it's listed as a feature. Better to remove internet and free Wi-Fi from the facility… as they said we have to sit in front of door between roams to get signal ??? which no words to use … The safe box isn't working, and maintenance checked it but didn't replace it. Honestly, I don't recommend it, first and last time …

Showing 1 - 5 of 11 total

Travel Tips

Hamza Altaf 46 tips

11/12/2022 18:14

Baytoul ajyad hotel is a very nice hotel and the reception is very classy. It has a kettle, coffee and tea, and room service is excellent. They clean and settle what you ask of them. There is free parking for the hotel. Every 20 min free transportation. bus to haram and back to hotel. Approx 5 min walk after bas drop off point. There is an in-house barber as well for SR10 which is a big convenience for umrah pilgrims. There are bakala and restaurants on the other side of Ajyad street.

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Batoul Ajyad Hotel

Batoul Ajyad Hotel

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