Banyan Tree AlUla

So although i stayed in Banyan tree but i was in the tents so i cant talk about the rooms “ check my other review of “ Ashar tent resort “ 👀⛺️ the service needs to be upgraded in terms of answering phone calls , fast response in accommodating guests , however, the staff are very welcoming very professional and helpful .. the facilities in Banyan Tree is 🔝 👌 as usual. The spa was nice they can do better i feel it was less that the other Bnayan tree spas Overall it is amazing 🤩 you feel that you are in Maldives 🇲🇻 except that you are in a desert 🏜️

We chose Banyan Tree for our Honeymoon, and were happy to hear we got upgraded to a Villa with Pool. This should be a 5* experience and everything builds up to it. The landscape is breathtaking. The curation of the environment is done at the sand grain level. The food is worth a Michelin star, it is so fresh. The Spa is heavenly, its products of highest quality, taking you way back to Asian. The shisha salon is the perfect spot to enjoy sunset. The pool in our villa is with fresh water and slightly heated. The outdoor shower is cooling on the hot afternoon and the bed is soft and extremely comfortable. The 3 nights we spent there felt like a dream. We went to see Hegra in a private vintage land rover, went to Old Town and Somewhere and Pink Camel for dinning. We enjoyed a sunset at the Elephant Rock, another one horse-riding and spent a full morning doing a Via Ferrara with Diva. We ate so many dates and drank delicious juices and nojitos. The one thing that casted a shadow on this beautiful experience was that the Banyan Tree site is so wide, it requires a buggy to go back to reception. The team in charge of that is utterly incompetent and we often had to wait for 20mins to get a buggy. Other guests were literally waiting outside of their villa and hitchhiking a ride on other people’s buggy. Same thing with ordering a car to take us places, they were often late or sometimes forgotten. It took us an hour to go to Maraya Social when only 15mins by foot but they wouldn’t let you walk for security reasons. It is such a shame for a hotel of such standing to be failing such an important part of the experience, as every movement became a massive planning exercise, something we would have liked to avoid on our honeymoon. I would still recommend the Banyan Tree Al’Ula but would say, do make sure to book a villa that is near the South Reception so you can walk. And get your own car from the airport so you don’t rely on the hotel’s car. Having said that, Hassan, the driver was spectacular. Nanim, at the spa, had god’s hands and Niko, at the breakfast restaurant was the most gentle start of our days. We wish we could say we’ll be back but these sorts of places are truly once a lifetime experience, so very grateful we got to experience it!

We chose Banyan Tree for our Honeymoon, and were happy to hear we got upgraded to a Villa with Pool. This should be a 5* experience and everything builds up to it. The landscape is breathtaking. The curation of the environment is done at the sand grain level. The food is worth a Michelin star, it is so fresh. The Spa is heavenly, its products of highest quality, taking you way back to Asian. The shisha salon is the perfect spot to enjoy sunset. The pool in our villa is with fresh water and slightly heated. The outdoor shower is cooling on the hot afternoon and the bed is soft and extremely comfortable. The 3 nights we spent there felt like a dream. We went to see Hegra in a private vintage land rover, went to Old Town and Somewhere and Pink Camel for dinning. We enjoyed a sunset at the Elephant Rock, another one horse-riding and spent a full morning doing a Via Ferrara with Diva. We ate so many dates and drank delicious juices and nojitos. The one thing that casted a shadow on this beautiful experience was that the Banyan Tree site is so wide, it requires a buggy to go back to reception. The team in charge of that is utterly incompetent and we often had to wait for 20mins to get a buggy. Other guests were literally waiting outside of their villa and hitchhiking a ride on other people’s buggy. Same thing with ordering a car to take us places, they were often late or sometimes forgotten. It took us an hour to go to Maraya Social when only 15mins by foot but they wouldn’t let you walk for security reasons. It is such a shame for a hotel of such standing to be failing such an important part of the experience, as every movement became a massive planning exercise, something we would have liked to avoid on our honeymoon. I would still recommend the Banyan Tree Al’Ula but would say, do make sure to book a villa that is near the South Reception so you can walk. And get your own car from the airport so you don’t rely on the hotel’s car. Having said that, Hassan, the driver was spectacular. Nanim, at the spa, had god’s hands and Niko, at the breakfast restaurant was the most gentle start of our days. We wish we could say we’ll be back but these sorts of places are truly once a lifetime experience, so very grateful we got to experience it!

Very, very lovely experience and thank you so much for the care and being very welcoming and making me feel at home. Specifically, Raghad & Rand from the reception are very charming, welcoming with a big smile, and always happy to help, serve and assist us. Also the restaurant, very lovely people, super unique place, and magical experience thanks to Wadha & the other saudi girl I can't remember the name

The hotel is one of a kind, food is incredible, the place so relaxing, and the staff very welcoming and professional. I highly recommend Harrat restaurant when you are in Alula. Try their signature Hommes!!by far the best I hava ever tasted (trust me for the hommos!I am Lebanese).