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03 May 2024
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Home > Hotels > Hotels in AlUla > Banyan Tree AlUla
2 May 2024
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Hotels in AlUla

Banyan Tree AlUla

4.7Reviews
Abdulrahman Al Ghafiqi , 3896
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Banyan Tree AlUla
02 May - 03 May
2 adults
1 room
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Banyan Tree AlUla
Abdulrahman Al Ghafiqi , 3896 - View on map
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Abdulrahman Al Ghafiqi , 3896

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Reviews

Reviews
4.7
Very Good
from 34 reviews
Excellent
20
Very Good
7
Good
1
Average
1
Poor
5
Service
0.0
Organization
0.0
Friendliness
0.0
Area Expert
0.0
Safety
0.0
All Reviews Top Reviews Helpful Unhelpful Latest Oldest
All Sources WelcomeSaudi Google
Reviews
Sarah A

Sarah A

04/24/2024 14:45

Google review

Overall it's a great hotel. Food can be improved (both restaurants and breakfast). At check in we were not asked to leave some money on the room for charges. So at dinner when I asked to leave the dinner charges on the room, we were told its not possible and one of the staff members went back to the room with us so we can settle the bill with a credit card. This was quite strange, never experienced that in a 5 star hotel before.
Walid S

Walid S

04/16/2024 13:28

Google review

The location is wonderful. The tents are spacious and well spaced to give you privacy, the rooms are well furnished, and everyone who works there is courteous and do their best to serve. I would give it a 10 if it were not for the breakfast. First of all they could use a bigger hall, expand the buffet area and create more space between the tables. But most importantly is the quality of the food. This is a property managed by Accor, a French company, and yet the croissants are dry, and the pastries are uninteresting. The cheese selection is very limited. The jelly/jam/honey selection is also small. They may think of having the coffee and the juice stations outside instead of having to order them from the servers. Coffee at the rock pool is expensive, 115 riyals for two cups of coffee (50 each + 15% VAT) is ridiculous. It should be complimentary especially since they use the same coffee machine and coffee pods provided free in the room.
Layan A.

Layan A.

04/11/2024 12:23

Google review

Aesthetically pleasing. Every inch of this place is beyond beautiful. Much quieter and much nicer than its counterparts. Privacy here is great with your own in-villa pool. However, keep in mind that you’ll be heavily reliant on buggies throughout your stay at the hotel. Request buggies 10-15 mins before you need to be out the door. The restaurants here are decent but would not recommend if you’re not staying at Banyan.
Sebastian Wyer

Sebastian Wyer

03/30/2024 13:13

Google review

The hotel is fantastic, high-end design and quality, amazing facilities. Service level is best quality. the location is the best in AlUla. Spa services and the rock pool are an experience itself. Unfortunately only one restaurant was open, and the prices there are a bit too high for what you get. We will be back!
Елизавета Курашова

Елизавета Курашова

03/28/2024 07:53

Google review

The most disappointing service I’ve ever experienced. Staff is rude and boorish, not helpful at all. They treat you as if you owe them. I have never seen this kind of attitude at any luxury resort. Food is poor. An absolute loss of time and money. Avoid this place by all means.
Showing 1 - 5 of 34 total
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