19 Apr 2024
20 Apr 2024
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Banyan Tree AlUla

4.7Reviews
Abdulrahman Al Ghafiqi , 3896
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Banyan Tree AlUla
Abdulrahman Al Ghafiqi , 3896 - View on map
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Abdulrahman Al Ghafiqi , 3896

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Reviews

Reviews
4.7
Very Good
from 31 reviews
Excellent
20
Very Good
4
Good
1
Average
1
Poor
5
Service
0.0
Organization
0.0
Friendliness
0.0
Area Expert
0.0
Safety
0.0
Reviews
Mubasher Sadeeque

Mubasher Sadeeque

02/26/2024 07:17

Google review

The Restourant and staff is nice, But dine is is very expensive for an average person, the only reason I booked this Restourant to see Maraya and honestly this building didnt surprise me at all and found nothing special. I have dined in many hotels in Australia and other countries but never paid this much money for a breakfast( Two omelates and two juices: 287 SAR) the staff was very attentive and service is really good, only if you can afford this luxury in the desert! also A sheikh( probably not related to Restourant) in the parking wanted a fight for no reason while I was putting my kid in the back seat and he horned me and said something in Arabic very rudly which I couldnt understand. this made my visit also a terrible experience.
Daniel Goodman

Daniel Goodman

01/16/2024 10:35

Google review

Wow! What a setting. The most luxurious rooms and you have to pinch yourself when looking at the view from the bedrooms. Best to ask for a room with a view of the surrounding mountains. The pool was closed during our stay which was a disappointment. There are two sides to the resort which makes access to your car somewhat complicated. Best to hold on to your own car keys and be in control, as 5 minutes can mean 30 minutes or longer ! Horse riding was incredible, but If you're an experienced rider, make sure they know in advance as they will have you on a lead-reign and won't understand that you want to be in control yourself. Food was great. Highlight was Hegra. Go for the vintage land rover tour.
Sarah Alomair

Sarah Alomair

01/16/2024 07:38

Google review

So although i stayed in Banyan tree but i was in the tents so i cant talk about the rooms “ check my other review of “ Ashar tent resort “ 👀⛺️ the service needs to be upgraded in terms of answering phone calls , fast response in accommodating guests , however, the staff are very welcoming very professional and helpful .. the facilities in Banyan Tree is 🔝 👌 as usual. The spa was nice they can do better i feel it was less that the other Bnayan tree spas Overall it is amazing 🤩 you feel that you are in Maldives 🇲🇻 except that you are in a desert 🏜️
Sandra

Sandra

11/19/2023 06:52

Google review

We chose Banyan Tree for our Honeymoon, and were happy to hear we got upgraded to a Villa with Pool. This should be a 5* experience and everything builds up to it. The landscape is breathtaking. The curation of the environment is done at the sand grain level. The food is worth a Michelin star, it is so fresh. The Spa is heavenly, its products of highest quality, taking you way back to Asian. The shisha salon is the perfect spot to enjoy sunset. The pool in our villa is with fresh water and slightly heated. The outdoor shower is cooling on the hot afternoon and the bed is soft and extremely comfortable. The 3 nights we spent there felt like a dream. We went to see Hegra in a private vintage land rover, went to Old Town and Somewhere and Pink Camel for dinning. We enjoyed a sunset at the Elephant Rock, another one horse-riding and spent a full morning doing a Via Ferrara with Diva. We ate so many dates and drank delicious juices and nojitos. The one thing that casted a shadow on this beautiful experience was that the Banyan Tree site is so wide, it requires a buggy to go back to reception. The team in charge of that is utterly incompetent and we often had to wait for 20mins to get a buggy. Other guests were literally waiting outside of their villa and hitchhiking a ride on other people’s buggy. Same thing with ordering a car to take us places, they were often late or sometimes forgotten. It took us an hour to go to Maraya Social when only 15mins by foot but they wouldn’t let you walk for security reasons. It is such a shame for a hotel of such standing to be failing such an important part of the experience, as every movement became a massive planning exercise, something we would have liked to avoid on our honeymoon. I would still recommend the Banyan Tree Al’Ula but would say, do make sure to book a villa that is near the South Reception so you can walk. And get your own car from the airport so you don’t rely on the hotel’s car. Having said that, Hassan, the driver was spectacular. Nanim, at the spa, had god’s hands and Niko, at the breakfast restaurant was the most gentle start of our days. We wish we could say we’ll be back but these sorts of places are truly once a lifetime experience, so very grateful we got to experience it!
Sandra Marichal

Sandra Marichal

11/19/2023 06:52

Google review

We chose Banyan Tree for our Honeymoon, and were happy to hear we got upgraded to a Villa with Pool. This should be a 5* experience and everything builds up to it. The landscape is breathtaking. The curation of the environment is done at the sand grain level. The food is worth a Michelin star, it is so fresh. The Spa is heavenly, its products of highest quality, taking you way back to Asian. The shisha salon is the perfect spot to enjoy sunset. The pool in our villa is with fresh water and slightly heated. The outdoor shower is cooling on the hot afternoon and the bed is soft and extremely comfortable. The 3 nights we spent there felt like a dream. We went to see Hegra in a private vintage land rover, went to Old Town and Somewhere and Pink Camel for dinning. We enjoyed a sunset at the Elephant Rock, another one horse-riding and spent a full morning doing a Via Ferrara with Diva. We ate so many dates and drank delicious juices and nojitos. The one thing that casted a shadow on this beautiful experience was that the Banyan Tree site is so wide, it requires a buggy to go back to reception. The team in charge of that is utterly incompetent and we often had to wait for 20mins to get a buggy. Other guests were literally waiting outside of their villa and hitchhiking a ride on other people’s buggy. Same thing with ordering a car to take us places, they were often late or sometimes forgotten. It took us an hour to go to Maraya Social when only 15mins by foot but they wouldn’t let you walk for security reasons. It is such a shame for a hotel of such standing to be failing such an important part of the experience, as every movement became a massive planning exercise, something we would have liked to avoid on our honeymoon. I would still recommend the Banyan Tree Al’Ula but would say, do make sure to book a villa that is near the South Reception so you can walk. And get your own car from the airport so you don’t rely on the hotel’s car. Having said that, Hassan, the driver was spectacular. Nanim, at the spa, had god’s hands and Niko, at the breakfast restaurant was the most gentle start of our days. We wish we could say we’ll be back but these sorts of places are truly once a lifetime experience, so very grateful we got to experience it!
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