Palms Lily Hotel Suites

My second time here, years ago before the pandemic, there was breakfast, now no more. Printer had no ink so they couldn't give invoice for my stay.?

Horrendous. If I could, I will give negative stars to this place. Reasons: 1. No towels (got one towel after requesting - one towel for a booking of 3 adults) 2. No dental kits (not provided even after repeated persistent requests) 3. Phone in the room didn't work. Not fixed even after requests 4. No kettle. Provided a broken one after request. 5. Absolutely empty mini bar - absolutely nothing in it. 6. Rude and entirely unhelpful check-in desk crew and the staff 7. Abject disregard of cleanliness. I am not a health and safety expert - but observed at least 10 health violations (if there are any standards in this country) The place is a plain house of horror when it comes to cleanliness. Seriously needs to be reported to authorities and shut down. Just couldn't stay there - had to change hotels.

If there is an option to give a negative star, will give -5 ? because of there cleaning, bad smell in elevator and rooms, very small bed i.e 10-14 years old kids. Not recommend for any one.

One of the best valuable Hotel in the area good rooms and clean toilet very educated receptionist , well the price was very acceptable

IThe receptionist name "Saleh" is disrespectful to guest. He is so rude. He is uneducate person. He dont know how to handle guest. Poor Hospitality. Poor guest relation.