InterContinental Al Jubail

I was impressed from the minute I stepped foot into the lobby. Reception staff were very welcoming. Mr Abdulaziz was above and beyond. Every member of staff I met were friendly and helpful. Mr Arthur in the Lounge is a credit to the hotel. I cannot recommend this hotel enough.

It was a wonderful experience at the intercontinental, they treated us with such kindness and respect. Rooms are clean and the room service does a great Job bringing and cleaning whatever you asked for. Restaurants are wonderful and the breakfast has many great options. We would definitely come there again. Many activities are available to do and we can't wait to try the rest of them.

The place is very nice one and good for families. The private beach is amazing The staff is friendly But the swimming pool is too much small So if you intend to enjoy the beach .. so this is the right place .

I was looking forward for this trip during Eid holiday with my family, unfortunately, one of my worst experiences during any hotel stay. My booking was confirmed and paid, but had several issues while 4 hours check in process. Although, it’s a season and we might understand it’s sold out during our visit, however, no gust should have faced the following: 1- The reception informed me that my reservation is not available @3:30pm upon my arrival 2- After a while we found the reservation but not paid (although I paid it) then corrected 3- After three hours of waiting for the house keeping to get our rooms ready, no one offered any compensation 4- And when we asked for any compensation , the manager offered late check out only !!!!! 5- Even when we mentioned that we understand no upgrade is possible due to sold out , at least any other offers, the managers replied “ I’m the manager and I decide what compensation to offered” with an attitude. The only reason we stayed, due to beach activities for the family (that’s why one star) I would like to thank the reception staff (not their manager) for their friendly and polite handling, although no authorities. They need more house keeping and better management Bad experience to forget Best regards,

We all agree that the hotel is old but in general it is in a good shape and very well maintained. I gave it 3 out of 5 because of the food quality. It costs SR230 per individual for Iftar (company event). Honestly speaking, I was expecting a better quality for this price.