Name: Chocolate Lounge - Sheraton Hotel - Makkah
Address: Sheraton Makkah Jabal Al Kaaba
Telephone: 012 551 8900
Rating: 4.4

Description

Chocolate Lounge is one of the most amazing places for coffee and desserts in Makkah. It is located inside the Sheraton Hotel close to Al Masjid Al Haram. It is a very nice cafe that is quiet and beautiful. The cafe has comfortable chairs and seats with great decorations. The colors are relaxing and the atmosphere is very friendly and bright. Its tranquility takes you to a second world.

They have cheesecakes, carrot cakes, honey cakes, and more. In addition, they have hot and cold drinks like latte, coffees, cold chocolate, and many more drinks. It is located in the Sheraton Hotel on the Ground Floor, Jabal Al Kaaba, close to the Shaza Hotel in Makkah.

Reviews

4.4

Very Good

from 42 reviews

Excellent		28
Very Good		7
Good		4
Average		1
Poor		2

Food		0.0
Customer service		0.0
Value for money		0.0
Comfort		0.0
Cleanliness		0.0

Reviews

mohamed el sayed

05/17/2024 20:41

Google review

The hotel is very basic and honestly isn't worth its rates. The only good thing was their breakfast buffet. Rooms are average and no view. The main pain point is the location at the highest mountain peak and they don't provide shuttle busses or any other means of transportation. You had to climb down the mountain to al haram for every prayer and climb back to your room which was very exhausting.

Fahad Jawaid

08/06/2023 02:58

Google review

800 m from Haram feels like 1200m because building is on top of a steep slope. Twin room is small in size and the sheets provided were not clean...rooms carpet also had hair left. Changed room flush worked occasionally of its own will.

Latifah Sal

11/28/2022 11:43

Google review

Quite far from masjidil haram. If you are a budget traveller performing umrah this is not a place for you. What more if you are old, weak and have special needs. If you are able to afford taking taxi every time you wish to get to masjidil haram then it is perfect for you. I love the soft comfy bed though. The staffs need a little more training in entertaining customers. My room was supposed to be city view room upon checked in. Unfortunately, it was not when I got to the room. I didn't complain because I dont want to make a fuss. Looks like some staffs just couldn't handle with complaints. Arrogance is the word to describe the f&b buffet breakfast chefs and reception people. Maybe if I am white American I would not be treated badly. No 24 hours cafe. Too bad because the hotel is so far away from most eateries in makkah. Frustrating on that point. Will not return to this hotel anymore.

Marwa

05/20/2022 08:11

Google review

Beautiful hotel with lovely rooms. The room keepers are lovely and very accommodating. The staff at the restaurant are so lovely. However, the management is quite poor. One of our bags were torn when checking in and the management didn't seem to give concern to it, he was constantly going back and forth with different employees. Very disappointed.

Showing 1 - 4 of 4 total

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Chocolate Lounge - Sheraton Hotel - Makkah

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