Movenpick Hotel Qassim

Below expectations,, although the staff tried to make it up for us but that does not work at all .. The staff are good but I did not like the cleanliness of the rooms,, the extra bed was supposed to be remained in store room forever instead of giving it to any guests !! The room is extremely small comparing to the price taken from us .. the furniture and equipment are very old and low maintenance to represent the price The male gym seems to be well equipped,, the swimming pool is huge and only for males and kids ..

Im happy and satisfied with the service of movenpick specially in restaurant buffet. Mostly restaurant crew member they are diligent, assisting customer needs, serves food and beverages with smile. April and Princess, thank you for being attentive and accommodating. Keep it up ??

If you want to feel at home away from home , so this is the HOTEL to go No need to mention that it is the only 5 stars hotel in Buraidah, I stayed there for almost 25 days really what a great stay it was The staff were welcoming from the first second you enter the building , and the housekeeping were more than helpful you can ask them for anything you need( i was blessed to have Jerad as my floor supervisor) The Hotel is a round shaped building with another straight extension. I stayed in the extension rooms as they were bigger in space but with a small bathroom. The food was great with such a variety in what they present & if you need any special item or meal they will make it for you. The hotel has its own multi floors parking so if you have a car it will be in a safe place not parking in the street, in the building there is a small branch for starbucks so you can grab your coffee any time, never to mention that you have your own coffee machine in your room. I really notice the cleanliness in the hotel. It has high standards at this point , also they work on feedback you give them in any area from the junior staff till the general manager (Mr.Alaa Awad) who was supportive & cooperative. I totally would recommend this hotel for anyone is visiting Buraidah

I really like the service and room service especially. Jason L. is a very good and well-mannered young man with his brilliant team! He was very polite and very decently in his work and behaviour! I recommend this place!

I am impressed with the hotel staff who provided good customer experience. The food and service at the restauramts was excellent. Kudos to one of the staff named April.