Google review
0.
We vacationed as a family with a child. When checking in, we took into account our complaints and gave a great room next to the site. At any difficulties we addressed to the staff - everything was very quickly solved. Special thanks to Alice (phone number 765) - she promptly helped in the most difficult situations, helped with contacts with managers, and even when there were health problems, helped with the interaction of services, was always on the phone. Alice, thank you from the bottom of my heart, you are an excellent professional and a good person!
The hotel has a very meticulous attention to detail and a firm hand of management: the equipment is constantly updated (we had all the bikes replaced), the palm trees were trimmed, the sidewalks were washed, the canals were cleaned of stones and the whole area was cared for!
The entertainment team does everything to ensure that guests are not bored: there are tons of activities on the beach and in the evening, the children's room is excellent, the specialists speak different languages. My daughter really liked it.
Restaurants: every time I found the food very tasty! Lots of seafood, various meats, cheeses..... mmm, delicious! The service is also at the highest level: they offer drinks, cleaned up immediately, communicated cordially, solved any requests.
The whole vacation in this hotel destroyed my stereotype that “In Egypt hotels are not very clean and service is not very good”.
I was convinced that in this hotel you can have a very high quality vacation! I sincerely recommend it!