09 Jun 2024
10 Jun 2024
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Novotel Makkah Thaker City

4.1Bewertungen
Novotel Thakher Makkah Hotel, Dist، Mecca Saudi Arabia
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Novotel Thakher Makkah Hotel, Dist، Mecca Saudi Arabia

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Bewertungen

Bewertungen
4.1
Sehr gut
von 61 Bewertungen
Ausgezeichnet
33
Sehr gut
11
Gut
6
Durchschnittlich
3
Arm
8
Service
0.0
Organization
0.0
Friendliness
0.0
Area Expert
0.0
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0.0
Bewertungen
Usman Ahmad

Usman Ahmad

03/15/2024 17:38

Google-Rezension

Good rooms, fine service, and great location from Harram (only 3.1 KM). The hotel has 3 blocks and around 1400+ guest rooms. The best thing about their shuttle service is that they pick and drop you every 30 minutes to and from the hotel/location..
Anas Mujalli

Anas Mujalli

03/13/2024 10:12

Google-Rezension

Extremely Unfriendly reception. Even the staff of a 1 star hotel are more cooperative & friendly. If you have a reservation here they‘ll make sure that you spend at least 4 hours calling all the agencies & the offices possible just to give them a confirmation that you have a paid reservation at their hotel! the confirmation number you get via email & the customers name are not enough! Rare piece of art!
Yaakoub Benarab

Yaakoub Benarab

03/05/2024 06:25

Google-Rezension

The room was good, however, the service doesn’t deserve the extra money I spent. I regretted the 2 nights I spent there, I was going to spend a week, but I cancelled my booking. There’s no juice in the buffet, the soda machine is bad, lack of variety in fruits. The way reception employees treat customers isn’t appropriate in most cases (some of them are cool). I don’t recommend it.
Hassan Wardhere

Hassan Wardhere

02/22/2024 09:19

Google-Rezension

I wanted to express my utmost gratitude for the exceptional experience I had during my recent stay at your hotel. From the moment we arrived, we were greeted with warmth and professionalism by your wonderful staff. Their dedication to ensuring a comfortable and enjoyable stay was truly remarkable. The cleanliness of the rooms surpassed my expectations, and we were impressed by the attention to detail in maintaining a pristine environment. It made our stay even more relaxing and enjoyable. The location of Novotel, particularly its proximity to the Haram, was incredibly convenient. It allowed us to easily access the holy site, enhancing the spiritual aspect of my journey. I must commend your staff for consistently going the extra mile to cater to the needs of guests. Whether it was providing helpful recommendations, assisting with inquiries, or ensuring prompt service, their commitment to excellence was evident throughout our stay. Overall, our experience at Novotel was nothing short of exceptional, thanks to your wonderful staff, clean rooms, convenient location to the Haram, and the extraordinary efforts they made to ensure guest satisfaction. We look forward to returning in the future and will certainly recommend Novotel to friends and family.
Abdullah Alqusayer

Abdullah Alqusayer

02/18/2024 10:32

Google-Rezension

The service is very disappointing, room service is unreasonable no matter when or how often you call. Reception is very rude, and the room leave much to be desired. The bathrooms leaks into the living area, the beds are unstable, there were no slippers provided, the sheets are I breathable, and the toiletries are labeled as different products when in reality they are the same. I had stayed for three nights and had asked for the sheets to be changed, the towels to be replaced and the room to be cleaned none of which had been done. Very disappointing.
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