Terms and Conditions


1. These Terms

The terms of use below ("Terms of Use") apply to your access to and use of any websites owned and/or operated by Welcome Saudi for Tourism and National Heritage (“SCTH”, “we” or “us”), including websites made available to you under the “Welcome Saudi” brand or any other official brand created by or on behalf of the government of the kingdom of Saudi Arabia, SCTH or otherwise (from time to time). This includes (without limitation): www.welcomesaudi.com, and all of the webpages, subdomains and subparts of those platforms (our "Platform").


2. By using our Platform you accept Terms of Use

By using our Platform, you confirm that you accept these Terms of Use and that you agree to comply with them. If you do not agree to these Terms of Use, you must not use our Platform.


3. You must be at least 18 years old to use our Platform

You may not use our Platform or register for an account on our Platform or use our services if you are under 18 years of age (a "Minor"). If you will be using the Platform on behalf of a Minor, you agree to these Terms of Use on behalf of that Minor and you represent that you have the authority to do so. If you do not have such authority you must not use our Platform.


4. There are other terms that may apply to you

These Terms of Use refer to the following additional terms, which also apply to your use of our Platform:

  • Privacy Policy: which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our Platform, you consent to such processing and you warrant that all data provided by you is accurate.
  • Cookie Policy: which sets out information about the cookies on our Platform.
  • Third-Party Terms & Conditions: We may provide, or third-party service providers may provide, tools or links to other websites, applications, resources and/or services operated by third parties that have been used on or otherwise integrated or linked with our Platform (each an “Third-Party Service”). When you engage with a Third-Party Service, you are not interacting with us. If you choose to use a Third-Party Service, you acknowledge and accept that you will be subject to the Third-Party Service provider’s terms of use and privacy policy, as may be updated from time to time. Accessing and/or using a Third-Party Service is done at your own risk. We do not assume any responsibility or liability for your use of any Third-Party Service. You acknowledge that it is your responsibility to locate and review the most up to date versions of Third-Party Service providers prior to using such services.


5. We may make changes

We may amend these Terms of Use from time to time. Every time you wish to use our Platform, please check these terms to ensure you understand the terms that apply at that time. Your continued use of the site will constitute your acceptance of any changes made.

We may update and change our Platform from time to time.


6. We may suspend or withdraw our Platform

Our Platform is made available free of charge although some of the services provided through our Platform might be subject to fees from time to time. If any service provided through our Platform is to be subject to a fee, this will be clearly set out at the relevant section of the Platform.

We do not guarantee that our Platform, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our Platform for business and operational reasons at any time. Notwithstanding this suspension or withdrawal right, we will try to give you reasonable notice of any suspension or withdrawal. You are responsible for ensuring that all persons who access our Platform through your internet connection are aware of these Terms of Use and other applicable terms and conditions and that they comply with them.


7. Your Online Account

You are allowed to maintain only one active account on our Platform ("Account").

Accounts registered with someone else's email address may be closed without notice. We may require users to re-validate their account if we believe they have been using an invalid email address or any incorrect information. Where multiple logins for the same person have been created these will be merged into the most recently logged in or recently created of the accounts. Content from all accounts will be merged into the new singular account.

Your Account password and any other piece of information provided as part of our security procedures must be treated confidentially. You should not disclose it to any third party.

We have the right to disable any user account, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these Terms of Use.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us.


8. How you may use material on our Platform

We are the owner or the licensee of all intellectual property rights in our Platform and in the material published on it (excluding in relation to any Third-Party Service). Those works are protected by copyright laws and treaties in the kingdom of Saudi Arabia and around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our Platform for your personal use and you may draw the attention of others to content posted on our Platform. Users of the Platform are granted a limited license to use (display or print) the information contained on the Platform for their own personal non-commercial use only.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our Platform must always be acknowledged.

You must not use any part of the content on our Platform for commercial purposes without obtaining a licence to do so.

If you print off, copy or download any part of our Platform in breach of these Terms of Use, your right to use our Platform will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

No part of our Platform may be reproduced or stored in any other website without our prior written consent.


9. Do not rely on information on this Platform

The content on our Platform is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action based on of the content on our Platform.

Although we make reasonable efforts to update the information on our Platform, we make no representations, warranties or guarantees, whether expressed or implied that the content on our Platform is accurate, complete or up to date. While we make every effort to present accurate and reliable information on our Platform, we do not endorse, approve, or certify such information, nor do we guarantee the accuracy or completeness of such information.


10. We are not responsible for websites we link to

Where our Platform contains links to other sites and resources provided by third parties, these links are provided for your information only on an "as is" basis with no warranty, express or implied, in relation to any of the content of such third-party sites.

Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. A link to another site or platform should not be construed to imply that we are affiliated or associated with, or are legally authorised to use any trade mark, trade name, logo or copyrighted symbol that may be reflected in or through the link. We accept no responsibility for any third-party-owned tools, products or content featured or made available to you on our Platform or for any third-party site(s) which our site(s) may link to.

We have no control over the contents of those sites/platforms or resources and any such links should not be construed as an endorsement of any product or service.


11. User-generated content is not approved by us

Our Platform may include information and materials uploaded by other users of the Platform, including to social media sites, bulletin boards and interactive features. This information and these materials have not been verified or approved by us. The views expressed by other users on our Platform do not represent our views or values.


12. Uploading contributions

By sharing any contribution on our Platform (if applicable) or social media account(s) (including any text, photographs, graphics, video or audio) you agree to grant us, free of charge, a non-exclusive license to use the material in any way related to its purpose (including modifying and adapting it for operational and editorial reasons). You will retain copyright in your contribution. You confirm that your contribution is your own original work or that you otherwise have the right to grant us such a license.

We normally show your name with your contribution. We may need to contact you for administrative or verification purposes in relation to your contribution, or in relation to particular projects. Whenever you make use of a feature that allows you to upload content or contributions to our Platform, or to make contact with other users of our Platform, you must ensure that such content complies with the following standards:

Content must
  • be in English
  • be accurate (where it states facts) and be genuinely held (where it states opinions)
  • be civil, tasteful.
  • comply with the laws of the kingdom of Saudi Arabia


Content must not
  • be unlawful or be defamatory of any person, obscene, offensive, hateful or inflammatory.
  • promote sexually explicit material, violence, discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.
  • infringe any copyright, database right or trade mark of any other person.
  • deceive any person, promote any illegal activity or contributed with the intention of causing harm
  • amount to spam, advertising or promotional material (except where approved by us).
  • threaten, abuse or invade another's privacy, or cause annoyance, inconvenience or needless anxiety.
  • deliberately misuse the ratings facility.
  • impersonate any person, or misrepresent your identity or affiliation with any person.


You warrant that any such contribution complies with those standards and you will be liable to us and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.

Any content you upload to our Platform will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you are required to grant us and other users of our Platform a perpetual, irrevocable, worldwide licence to use, store and copy that content and to distribute and make it available to third parties.

We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our Platform constitutes a violation of their intellectual property rights, or their right to privacy.

We have the right to remove any posting you make on our Platform if, in our opinion, your post does not comply with the content standards.

You are solely responsible for securing and backing up your content.


13. We are not responsible for viruses and you must not introduce them

We do not guarantee that our Platform will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform to access our Platform. You should use your own virus protection software.

You must not misuse our Platform by knowingly introducing or attempting to introduce viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Platform, the server on which our Platform is stored or any server, computer or database connected to our Platform. You must not attack our Platform via a denial-of-service attack or a distributed denial-of-service attack. By breaching this provision, you may be committing a criminal offence under the laws of the kingdom of Saudi Arabia and/or another relevant jurisdiction. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Platform will cease immediately


14. Rules about linking to our Platform

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link to our Platform on any part of a website or other platform that is not owned or controlled by you.

Unless we have provided you with express linking permission, our Platform must not be framed on any other site or platform, nor may you create a link to any part of our Platform other than the home page.

We reserve the right to withdraw linking permission without notice


15. Disclaimer

Usage of our Platform is at your own risk and we accept no liability in respect of the same and we disclaim all liability to the fullest extent permitted by the law.

We disclaim and exclude all warranties, express or implied and we shall not be liable for any damages (including, without limitation, damages for loss of business or loss of profits) arising from the use of or inability to use this site, or any material contained in it, or from any action or decision taken as a result of using this site or any such material.

Activities or events featured on our Platforms may not be suitable for you or your family and we do not advise on the suitability or unsuitability of such activities or events. We shall not be liable or responsible to any person or entity for any injury, loss, or damage caused or alleged to be caused directly or indirectly as a result of the use or interpretation of the material, or from taking part in any activity or event, featured on our Platform. We shall not be liable for the actions, omissions, or advice of any third party that has been introduced by us to users as part of, or otherwise through our Platforms


16. General

These Terms of Use, their subject matter and their formation (and any non-contractual disputes or claims), are governed by the laws of the kingdom of Saudi Arabia whose courts shall have exclusive jurisdiction.

If any of these terms should be determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which these terms are intended to be effective, then to the extent and within the jurisdiction in which that term is illegal, invalid or enforceable, it shall be severed and deleted from the clause concerned and the remaining terms and conditions shall survive, remain in full force and effect and continue to be binding and enforceable.

If you have suggestions or comments on this website, you can send these to the following e-mail: info@welcomesaudi.com