Rawdat Al Aqiq Hotel

Hotel located next to Haram Square. From the hotel go straight to gate 318. Very convenient. The structure of the room is sharing many beds possible for cheaper prices. Ours have 4 beds. Barely have space for our belongings. It was alright because we only stayed for sleeping. There is no towel but can be requested. Tea and toiletries were given once. The wifi is slow and unstable. The dining room is crowded. The Indonesian menu was acceptable but tasteless on the first two days. Overall, nothing special for this hotel.

Rooms are very tight ! Water pressure very low , shower water not even hot enough! No door for shower! No service of you don’t call! Will try not to use for next time as it’s expensive for nothing apart from location :(

I stayed in this hotel with my family from 7th to 10th January. Worst experience. Apart from the location, everything else will hardly make it a two ** hotel. All three rooms had bugs too. Moreover, the staff at the from desk were completely uncooperative and even not standing by their words. My Bank didn’t allow me to pay more than $1100 a day and I had very little cash with me. On my check in I said that I will pay $1100 and the rest which was about $900 next day via card. The receptionist insisted that they can’t check me in unless I pay 100% in advance. I explained them the situation and he still insisted. Then I asked him that I will pay $1100 via card and the rest as a cash but ask them that they help me return my cash next day and I will pay the remaining via debit card. He agreed but when I asked him in the morning, he told me that I come late in the evening. When I went in the evening, there was the same guy who promised me to do it and another one a big man with a beard who said that he can’t do it. I said. I have no cash left even for buying food and in many locations such as in taxis and small restaurants, they didn’t allow payment via my card but he didn’t lesson. Because of this I lived with difficulties and even unable to afford good food. Will never stay there again.

Hotel rooms are very dirty dust everywhere bed mattress very old , bad smell inside rooms need a major renovation, very crowded not organized at all. The only advantage of this hotel is the location facing the Masjid and its short walking distance to the Masjid.

Arabic speakers staff is rude they don't take care how far people are coming from after long journey. They dont understand english or urdu. Mr. Hamad behavior was so bad. If you face any issue Khan Muhammad is best person who can give you best service and solution.