Al Dakkah by Duniaty Hall - The Venue Hotel - Dschidda [Ramadan] Nicht abgeholt

Hilton always has a way of making us feel at home, the staff was very welcoming and made my weekend a pretty memorable stay!

We took the honeymoon package for our anniversary and evthg was perfect with a good Seaview room and lounge access, a memorable stay indeed

(Steward Briefing:) 1/Event Name: SSS Awards Dinner 2/Date:01-6 3/Time: 10:00 AM- 12:00 PM 4/Meeting called by: Event Manager 5/Minutes to be taken by: Event Organizer 6/Attendees: Event Manager Event organizer Lighting specialist Stage provider Florist Sound system provider Photographer 222 (Venue Inspection)1 Key Roles>2 Responsibilities>3 Location>(4 Equipment.Available.Protocols of use) (1/Lighting specialist>Work with the creative team to come up with ideas Design the lighting needed for the event>Entrance Stage Reception area>Electric wiring>Prepare an order send it to the event organizer one week before the event) (2/Stage provider & Manger>Make sure the stage is safe Make sure that all need it equipment are in their right place on the stage>Stage area>Screen Projector Podium>Prepare send it to the event organizer one week before the event) 3(Photographer>Prepare camera Prepare special lighting for photo shooting>Entrance Dining area Stage>camera Stand Light>Take the permission before photo a guest) 4(Florist>Prepare and deliver of flowers Arrange flowers on table>Entrance Stage Dining tables>Flowers arrangement special tool>Flowers should be ready two hours before event time) 5(Sound System provider>Fix and test the sound system Make sure sound system the is safe>Stage в Sound system room Dining area>Speakers Mic Wires Soundproof >Install them taking into consideration safety issue) 333 1(Dealing with conflict(Before & after the event Refer to the event production schedule During the event Refer to event organizer) 2(Dealing with minor incidents Reach a win-win situation Report to the event organizer) 3(Health, safety and security procedures Check the floor plan-Check fire system extinguishers and fire alarm Make sure electric wiring is covered) 4(Standards of personal presentation Shower should be taken before the event Hair should be short and tidy Uniform clean and ironed) 5(Sponsors' requirements Lighting: direct lighting to guest speaker Stage manager: place Saudi flag on the right side of the podium Sound system technician: play national anthem during the opening ceremony)

Rectification after hotel manager contacted me and offered to try and solve this: While trying to enjoy a relaxing stay in the swimming pool after my pedicure a very long yoga class took place. It annoyed me to listen to their constant ongoing instructions. However I minded my own business. Now a member of that yoga class approached my 75 year old mom (also waiting for her nails to dry after pedicure while drinking her tea) and very rudely told her to shut up. We were disturbing her yoga session. The present staff can tell you we were not shouting. We are soft spoken dignified people. To be spoken to in such a disgusting tone of voice shows ill manner and nothing is done to protect your hotel guests so they feel they are in a safe space. Because it is not a safe environment in the women’s swimming pool / spa area I lodged a complaint. This complaint was then taken seriously. I hope it helps future guests to experience all of the hotel in a positive way.