Google-Rezension
I was racially profiled by 2 gentlemen manning the Hotel Reception on the night of 18-19 April, 2022. I had a fully paid up reservation at the Hotel. The Reception staff denied I had reservation. They denied my reservation and payment existed in their system inspite of sharing my payment slip and booking reference. They denied me a room and kept me waiting at the Hotel lobby for an hour. These gentlemen eventually left the Reception area with no further reference to me to join their friends out the outside for a chat as I waited. They eventually told me my booking was in two days time on 20 Apri. Wrong, I reminded them that was my checkout date. Oh They said, your booking dates passed. Should have been here 15 April. Wrong, that was my booking date. This gentlemen had no respect for a Pilgrim in Ihram, a guest of Allah in Mecca. Meanwhile, suhur closing time was fast approaching at 4.38am. I had not even eaten from the day before's fast and was about to start another day's fast without eating. Note that my hotel booking included Suhur package. These gentlemen did not acknowledge this on inquiry. Violet Al Shisha Hotel is a racist establishment and should be avoided if your skin is black or brown. Against their will and on my insisting, they acknowledged my reservation and allocated me a room but with sheer disdain. Didn't matter to me. I was more excited about reaching the Harram. Dahir Ali, a wonderful taxi driver of Ethiopian extraction I found outside the hotel made the morning better. He drove me at break neck speeds to locate a restaurant before end of Suhur. Found a McDonald's 25 minutes to time.
