Google-Rezension
I recently visited this restaurant, and while the food itself was enjoyable, I must say the overall experience left much to be desired. The service was overly rushed, with staff clearing our plates before we had finished our meals, making the dining experience feel uncomfortably hurried.
One particular issue arose when we were offered wasabi without being informed of the additional charge of 89 SAR. To our surprise, we were served wasabi on a plate without prior notice. When we brought up our concerns while settling the bill, the manager's response was nothing short of disappointing. The manager displayed rudeness and a lack of understanding, even though we had a legitimate grievance.
While I understand that premium ingredients come at a price, the manager's condescending attitude and failure to communicate the additional cost of the wasabi was unacceptable. It's disheartening to encounter such ignorance and a lack of customer-oriented service in an establishment that should prioritize the satisfaction of its patrons. Overall, I found the restaurant's service and handling of this situation to be extremely disappointing, and I would hesitate to return or recommend it to others.
