Rua Al Hijrah Hotel

The receptionist is an egoistic lady who have no manners to talk to customers who have paid more than 1000 SAR a night. Worst hotel with the worst services Please dont waste your precious money in this disgusting place. The room was filled with bed bugs Camode was leaking Sink was leaking Bathing area was also leaking Bad odour in the toilet

PLEASE READ!!! Extremely disappointed with the service, hygiene, cleanliness and general appearance of this hotel, absolutely disgusting. Service 1/10 Hygiene 1/10 (I am being generous) Cleanliness 1/10 Food 1/10 1. We paid over £1100 for three nights at this hotel. The pillows on the beds were filthy with a bad odour, and once I removed the pillow case I found horrible stains all over them. The bed sheets were the same. It’s like they don't bother cleaning or changing the bed sheets once people check out. 2. Every time we called reception and housekeeping, they were unresponsive and unbothered about the complaints. 3. Breakfast was also awful, completely processed food with limited variety. In addition to this, an elderly woman was using her personal spoon to taste things in the breakfast buffet prior to putting it onto her plate!!! The staff was present in the breakfast area whilst this was happening. 4. Tap water smelt like sewage water, and the AC had a mind of its own- kept switching on and then off, making a loud sound each time. 5. The only reason why people stay here is due to the location. Please avoid this hotel at all costs as there are plenty of other hotels that may be a little further from the masjid, but hygienic, clean with better hospitality and services.

This place has the worse service. Firstly on arrival after check in the room wasn't ready. They have a very late check in yet the room isn't available. Then the room wasn't even cleaned for a new check in. Bedding was dirty. The pillow cases had a smell and dirty make up marks. They uncooperative and you lucky if they answer your calls. The room is not cleaned when you there unless you insist. The place is generally dirty and in need of maintenance. Luckily I had a short stay here. Please do not book this hotel. Rather book reputable hotel chains. The only pro was that the hotel is situated very near the entrance to visit the rauda.

DO NOT BOOK!! ABSOLUTELY DISGUSTING. I BOOKED THIS HOTEL AND WHEN I ARRIVED THEY CANCELLED MY BOOKING WITHOUT ANY PRIOR NOTIFICATION. THE STAFF DID NOT EXPLAIN WHY THIS WAS CANCELLED AND WERE EXTREMELY RUDE. I HAD TO PAY £100 FOR 1 NIGHT WHEN I ORIGINALLY BOOKED FOR 7 NIGHTS FOR £450. THIS IS FRAUD!!! I HAVE SINCE CONTACTED THE HOTEL WITH NO REPLY.