Marriott Executive Apartments Riyadh, Convention Center

I stayed with my team and booked close to six different 2BHK to 3BHK apartments. Now, I am requesting proof of my stay at your hotel for a visa application, providing all the necessary information, which they lack aand resulting a big problem for me . In the name of the brand, they are just deceiving people. Take necessary precaustions.

There is no credibility in reservations, as my discounted and confirmed reservation was canceled by them, one night before the day of reservation.. When I contacted them to find out the reasons for the cancellation, was not clarified to me.. I asked to contact the manager on duty to find out the reasons for the cancellation, but he was not available.. and I was transferred to rooms manager.. He stated that there is a possibility that there is a miscommunication between the reservations department and the hotel, because of that we canceled your reservation. and this is an illogical reason.

We witnessed a dead body on the ground (fifth day of stay) when we drove around the apartments to park in the garage. Either the man jumped or was pushed out the window of the 10th/ 11th story window. Regardless the hotel staff didn't come to check on us to see if we were ok. I received one call in the evening saying don't discuss with anyone and everything will be alright. Talking to Marriott they said sorry that we witnessed that and discuss with therapist. The pillows are horrible as they compressed as flat as a pancake and I had to pile all four pillows together to get any sleep. My room faced the lobby light where you walk in from so had to keep the curtains closed most of the time as the light was too bright. The hotel is across from a medical hospital so all I heard were sirens and honking all evening. Near the end of my 32 day stay the bathroom was leaking water from the vent. An engineer came by to fix it but it started again that night leaking all over the bathroom floor. I wouldn't recommend this apartment and will not stay here for future stays. Besides that, having a kitchen was nice, the cleaning and breakfast staff were very friendly thus the one star.

I went to the health club of Mariott in king saud road. An absolute nightmare and the worst experience ever. The health club manager mistreated us in a terrible way. I raised a complaint to the managers and they did not pay any attention to it. I have a refund form signed by the health club manager and yet never got my money back. The worst place ever. I wouldnt recommend to anyone.

Truly the worst experience of my life while travelling. rooms ok, but the service was terrible! will never stay there again!!