29 May 2024
30 May 2024
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Assila, a Luxury Collection Hotel, Jeddah

4.5Bewertungen
Assila, a Luxury Collection Hotel, Jeddah, Prince Mohammed Bin Abdulaziz Street, Jeddah Saudi Arabia
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Assila, a Luxury Collection Hotel, Jeddah
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Assila, a Luxury Collection Hotel, Jeddah, Prince Mohammed Bin Abdulaziz Street, Jeddah Saudi Arabia

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Bewertungen
Ghioodh Noorwali

Ghioodh Noorwali

08/22/2023 12:26

Google-Rezension

Although the room was nice but the customer service is the worse you can ever see, One employee Amani her name, kept lying and changing the facts to cover her lies. she even twist what happened in day saying thing did not even happened and insist that i am the one who is lying. i couldn't stay one minute after her conversation to me in the breakfast. such awful employee with 0 star service. Even after i did a check out. She called the next day, saying i wanna fix what happened. but instead she keeps lying about everything and changes and twist more facts. It is not enough that i had unpleasant stay because of her She made sure to make me had a bad day the next day too I will never repeat a visit to such hotel or even recommenced to any one Such an awful stay safe your money for hotel where its employee more professional and do not changes their words and agreement with you. I booked the hotel for my wedding anniversary , thanks to Amani it became the worse day in my life
Jay Takefman

Jay Takefman

11/02/2022 11:14

Google-Rezension

I am an Elite Bonvoy member and for over three weeks I have been politely asking the hotel to provide me credit for the nights I stayed at the hotel. Promises have been made and not kept up and now they are ignoring me. What kind of loyalty are they looking to build? If you are a regular traveler like me these are the things that truly matter.
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