Die Internationale Messe und das Museum der Biographie des Propheten und der islamischen Zivilisation - Madinah

Terrible First things first my kids were very excited to go and learn about the prophet. There were options for any languages like English,Arabic,Urdu etc. We chose Urdu because we thought that after the tour we can explain it to our kids,my kids don't know Urdu that much because they were born in a western country and almost lived half of their life there. We expected to be a kind of movie in Urdu but instead it was a digital tour and including myself and my wife didn't understand a thing because the Urdu was too pure. We paid 120 rial for this tour. And I cannot forget of the movie it was only a minute long they said that is was realistic but its all a lie. The movie was in arabic and Urdu subtitles,We don't understand how to read Urdu. After the tour we felt it was such a waste of money that we thought to take a refund and go to the english one,but they did not accept it they told "you already got the Urdu one so we can't do anything" Even it is like a 5 minute tour the Makkah and Medina models were good but they didn't let us get a closer look at it I mean what's the point then!