Google-Rezension
We used to come here twice a month or more once we feel tired of normal food and we want to taste this delicious food
As a couple, single or even with the company group
We even consider Lusin as a food supplier for our fine guests and VIP events
Unfortunately, I had a confirmed reservation under my name last Friday at 11 PM
And I make sure to book online and write my note to have outside table to enjoy the last few days of Riyadh exceptional weather
Once we arrived at time the rude staff who was at the entrance ruined my day by keep saying your reservation is inside and I don’t have your note here!
I keep telling him in a very gentle way I made the reservation and I’ve add the note by my self and this is not the first time and I need this table since i have a very special guest form UAE and I keep telling that you will enjoy the night because of Lusin great food!
I’ve tried several times to inform this guy about my reservation but he was insisting that I’m a layer and he can’t see my note writing there in that stupid system
He don’t even tried or bothered his self to calm me down by saying sorry for this inconvenience or this technical issue or even bring water at least or trying to do anything
He keeps repeating that he don’t have the note in front of everyone!
I told him I’m leaving then he didn’t even answer or tried to say anything ?
I’ll make sure that my self, the family, friends and the work group will not even pass by to this restaurant again
At the end we are paying for the experience not the food only ?
Thank you and Ramadan Mubarak
Ahmed
