Joudyan Hotel Riyadh

The hotel is generally very good, not luxurious, but very cozy. The location is perfect in the heart of Riyadh. Food is generally good with sufficient varieties. Staff are very helpful and cheerful, they do whatever it takes to satisfy the guest. Especially Mr. Osama Mostafa at the restaurant, super attentive with beautiful smile and supportive attitude.

Disappointed in many ways. Housekeeping is done in a superficial way. Buffet didn’t look appealing at all. Some friendly staff I must say. English of some staff members need improvements, but is ok. I’ve stayed quite a longtime and I must say that there was (almost) everyday something wrong or something was forgotten. The room was non smoking they said but had a disaster smell. Overal 5/10, wouldn’t recommend. Only positive thing is location however be prepared in the night there’s a lot of disturbing sound from motorbikes and cars..

I had the worst experience in this hotel! I have lost my diamond and gold necklaces while changing rooms. The management were not helpful at all and they couldn’t find my necklaces until this day. Very disappointed from the way they reacted to such case. I had to call the police to solve the problem.

I loved the rooms and the staff. I feel very good here. Since I stay in a room overlooking the main road, there is a lot of road noise at night. I just didn't like this situation. I guess nightlife never stops in this city. I am very surprised by this issue.

I was a long-stay guest at Joudyan and only have positive things to say about this hotel. The location is ideal and offers easy access to everything central Riyadh has to offer with a good selection of shops and restaurants nearby. The hotel facilities are excellent, the rooms are extremely well designed and offer a high degree of comfort. All the staff, without exception, made me feel welcome from the start. Mohammed the hotel manager would check in with me regularly to ask if everything was OK. On one occasion, he even sent a special delivery of fruit and cakes to my room. Everyone else went out of their way to look after me too - the team in reception always helped me out whenever I needed a top-up of Arabic coffee and dates provided in the lobby and breakfast staff were always friendly, attentive and helpful. A special mention goes to Daniel in housekeeping who looked after me so well on a daily basis and provided everything I needed. He's a great example of how customer care and service should be. Genuine Saudi hospitality is alive and well in Riyadh. I would not hesitate to stay at Joudyan Olaya again - it would be a bit like coming home. No need to look elsewhere.